Switzerland Job Openings

MarFlow AG

Customer Service Representative

PART TIME

October 21, 2024

Marflow AG: Based in Islikon, Switzerland! We are a leading Swiss Medical Device Company specializing in the manufacturing of top-quality medical products in Urology and Gastroenterology. As we embark on an exciting phase of expansion, we are thrilled to announce several career opportunities within our dynamic team.
Job Description
We are looking for a highly motivated colleague to join our team of enthusiastic individuals and support our company’s growth in the EU market. Passionate about the healthcare market and keen for improving outcomes and supporting customers.
You will be responsible for:
Contacting existing clients and potential clients who have expressed interest in our products, gather valuable feedback, and promote our offerings. Engage in meaningful conversations to understand clients' needs and concerns via Call, Email or SMS. Maintain accurate records of client interactions and feedback. Prepare presentations or reports as needed. Provide regular updates and address customers’ queries or complaints promptly. Conduct research on target markets, industry trends, and competitors. Collaborate with internal and external teams, including sales, logistics, production, to ensure a seamless order process and product delivery.
Requirements
Basic Education: Completed Graduation
Work Experience: Minimum of 2-4 Years in a similar role. Previous experience in medical sales or work experience in a healthcare setting would be a plus. Familiarity with the medical device regulations.
Others: Demonstrate the ability to listen attentively and respond empathetically. Strong interpersonal skills with the ability to build rapport quickly. Basic knowledge of computers. Good communication skills.
Languages
English and German (Fluent), Conversant with local languages like French, Portuguese and Spanish is a plus
Job Type: Part-time
Pay: CHF3’000.00 - CHF4’000.00 per month
Work Location: In person

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