Switzerland Job Openings

Planet

Key Account Manager

Zürich

FULL TIME

November 6, 2024

remote type

Hybrid

locations

Zurich - Switzerland

time type

Full time

posted on

Posted Yesterday

job requisition id

JR08714

Role overview:
We are looking for a passionate and results-driven Key Account Manager to join our growing team, where your contributions will make a real difference. Based in Switzerland (German-speaking region), you will be managing and growing key accounts in the dynamic e-commerce sector. This role is not just about maintaining relationships—it’s about working collaboratively to create growth opportunities, develop innovative solutions, and contribute to the success of both our clients and our team.

You will be joining a diverse and dynamic sales team made up of Key Account Managers and Business Developers all based in the DACH region, where collaboration, respect, and inclusion are at the heart of everything we do. This role reports directly to the Director of e-commerce DACH.

What you will do:

Key Responsibilities:

Account Development & Sales Growth: Actively manage and develop key accounts by identifying opportunities for cross-sell and upsell. You will be instrumental in helping clients achieve their goals while driving our company’s success.
Relationship Building: Cultivate strong, positive relationships with key accounts and become a trusted partner. You'll have the opportunity to make a real impact by aligning with clients' strategic needs.
New Business Acquisition: Occasionally engage in acquiring new key accounts to grow the business and broaden our client base.
Sales Negotiation: Use your excellent negotiation skills to secure long-term, mutually beneficial agreements with C-level decision-makers.
Strategic Planning & Problem Solving: Proactively identify solutions and develop account plans that ensure ongoing success for both the client and Planet. You'll be thinking ahead to prevent issues and take a forward-thinking approach.

Who you are:

Must-Have Requirements:

Sales Experience: A strong background in sales is essential for success in this role. You’ve demonstrated success in growing accounts and achieving business goals through cross-selling and upselling.
Key Account Management: Solid experience in managing key accounts, with a focus on delivering exceptional client solutions and driving mutual growth.
Fluent in German and English. Swiss German is a plus, further languages are beneficial.
Negotiation & Communication Skills: Ability to confidently lead high-level negotiations with senior stakeholders and communicate effectively at all levels.
Proactive Problem-Solving: You have a proactive mindset, can spot issues before they arise, and are skilled in developing long-term strategic plans to support both the client and Planet.
Collaboration with Internal Stakeholders: Ability to work closely with internal teams, including operations, marketing, and presales, to ensure alignment with client goals and seamless service delivery.

Skills Required for Success:

Sales-Driven & Growth-Oriented: You’re always looking for ways to help clients grow while driving new opportunities for Planet. Your sales instincts will help us take key accounts to the next level.
Team Collaboration: A genuine team player who works well in a dynamic sales team, sharing knowledge, supporting team members, and contributing to overall team success.
Relationship Builder: Strong interpersonal skills and the ability to build trust and lasting partnerships with clients.
Strategic & Innovative: You think ahead, strategically planning and providing creative solutions that align with our clients’ needs and objectives.
Business Acumen & IT Knowledge: While a technical background is not required, familiarity with e-commerce and IT-based products is beneficial.

Why Join Us?
At Planet, we are committed to creating an inclusive and diverse environment where every voice is heard, and everyone has the opportunity to succeed. We actively support equality, ensuring that gender, race, and background are never barriers to advancement. We encourage applications from everyone, including women, underrepresented groups, and anyone looking to build a successful career in the e-commerce industry.

You’ll be part of a collaborative, innovative team that values each individual’s unique contribution. We offer opportunities for personal and professional growth in a supportive, dynamic environment where your ideas will shape the future of e-commerce.

About Us

Company Background

Planet provides integrated software, payment and technology solutions for its customers in the Hospitality and Retail sectors and worldwide via a network of global Financial Services Partners.

Founded over 35 years ago, we have evolved our services, delivering an innovative digital commerce platform that puts customer experience first.

With headquarters in London and around 3,000 expert employees located across six continents we serve customers in over 120 markets.

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