what. is looking for a confident, outspoken and driven professional to lead the processing of new business leads. The goal of the role is to support our team to put together offers and move deals through the deal management process.


Be the positive force and create 1st class experience for our prospects, from the initial interaction. Feed off the thrill of deal progress, selling, learning and contributing to help others in their success. or you.

You'll be crucial in maintaining an organised lead and deal pipeline, ensuring accurate CRM updates. You'll support sales efforts by assisting with various tasks such as compiling offer documents and aiding account managers as required. Additionally, you’ll help by promptly responding to contacts using email, phone or Slack.


what. AG is one of the leading digital consultancies with headquarters in Zurich, Switzerland. With our global team, we build digital products, create outstanding websites, and help our clients to grow. Our clients range from leading startups to global enterprises.
You’ll be working across all teams to help us reach our sales targets and generate new clients. You’ll work closely with the account managers and partners at what., and get the opportunity to collaborate across departments. Our team is distributed globally, allowing you to be part of an exciting multi-cultural team.

Responsibilities:

• Be there - Make the immediate and initial contact with incoming leads by email or phone
  
• Desk work - Efficiently process incoming leads, ensuring accurate documentation and entry into CRM systems. Track lead and deal progression through the pipeline, ensuring timely follow-up and engagement.
  
• Be helpful - Assist with ad-hoc sales tasks, including preparing proposal documents, presentations, and contracts.
  

Must haves:

• Excellent sales drive and communication skills
• Understanding and empathising with clients' perspectives to build a positive impression from the start.
• Strong organisational and time management skills with a keen eye for detail
• Ability to confidently communicate in both English and German (Swiss German preferred)
• Commercial understanding and streetwise pragmatism
• Willingness to learn, adapt and win
• Ability to switch between tasks throughout the day to avoid blockers
• Solution-oriented attitude

Should haves:

• Prior experience utilising CRM systems, preferably Pipedrive, for lead and deal management
• Understanding of growth marketing and product development services
• Digital agency experience

How is it to work with us:

At what. we believe that work should be fun and something you want to do and not something you have to do. We help that along with the following:

• Excellent office location in Seefeld in Zürich, if you work in Switzerland.
  
• You take control of your availability - Need to take care of something in the morning and want to catch up later? No problem. We are results-oriented, we don’t micromanage.
  
• Flat hierarchy - Get decisions fast when you need them.
  
• You have a large amount of responsibility in your department. Do you want to change something? See possibilities to improve how we do things or what we do? The only thing needed is to speak up and we will discuss.
  
• Multicultural and multidisciplinary team with a focus on improving and learning. We want you to learn and grow which is why you will have access to individual training and guidance.
  
• If you work remotely, the opportunity to visit the team in Switzerland - we cover the costs
  
• Fair compensation, with the possibility of joining our profit participation scheme
  
• Opportunities to visit clients on-site in Switzerland
  
• Weekly remote pilates classes for all
  

Information for recruitment agencies: for this position, we only accept direct applications from candidates and will not consider applications from agencies.
Please send your CV with a cover note and a 2-3 intro video (we find Loom or You Tube work best). Please add the link to your intro video in your cover note. Explain what attracted you to the role and why we should hire you.
Please note that only applications with a cover note and an intro video will be considered.