Handle outbound customer calls related to post-sale inquiries, concerns, and requests.
Respond to customer emails promptly and professionally, ensuring clear and accurate communication.
Address and resolve customer issues, complaints, and product/service concerns effectively.
Provide detailed information on product/service usage, troubleshooting steps, and warranty policies.
Maintain comprehensive knowledge of products/services and company policies to provide accurate information and support.
Stay updated on new product features, changes, and promotions.

Required Qualification:
Thai national.
Fluency in both Thai and English (B1 level) is required, including reading, writing, and speaking skills.
Bachelor degree.

Working shift & schedule:
Shift start times will be scheduled every hour between 9:00 AM and 12:00 PM.
Work schedule 5 days of the week, weekly off 2 days/ week.
KPI performance & Attendance incentives.
Medical insurances.
THA Bangkok - Bhiraj Tower at Bitech, Unit No - 1701,1702,1703,1704,1705,1706 Language Requirements:

English (Required), Thai (Required) Time Type:
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Job skills required: English