Turkey Job Openings

FIRST CONTACT SERVICE ILETISIM HIZMETLERI A.S

Call Center Customer Representative

Ankara

FULL TIME

September 12, 2024

İş Tanımı

Handling incoming phone calls on behalf of a sales company from abroad. Incoming calls related to the company's products and services. Main duties include answering customer inquiries, providing product information, processing orders from home or other remote location. In this role, agents must have excellent communication skills in English, as they will be interacting with customers on the phone. They should have a good knowledge of the company's products and services. (This information will be provided in FCS training section) In addition to primary duties, the remote representatives must also ensure that they have a reliable and secure internet connection and a quiet and distraction-free work environment.

Aranan Nitelikler

We are hiring full time, part time call center representative.
Working at night is a requirement for this position.

Advanced level of English language skills.
Must have fluent speaking and listening skills in English.
Having a bachelor’s degree or being a student in university.
Computer skill in basic level
Preferably experienced in marketing, sales, customer relations and management
Sales Specialist will be handling incoming calls from overseas
Ensuring communication with the potential customers by phone
Preferably experienced in Inbound calls
Maintaining a positive attitude and calmly attend to customers’ needs.
Being patient and solution oriented
Effective organizational skills and prone to teamwork
Can work 8 hours between 10.00PM – 06.00AM (For full time)
Can work 4 hours between 01.00AM – 05.00AM (For part time)
Resident in Turkey and living in Izmir, Ankara, Istanbul, Manisa or Aydin

Özet Bilgiler

Pozisyon

Call Center Agent

Sektör

Çağrı Merkezi Hizmetleri

Kategori

Çağrı Merkezi , Müşteri Hizmetleri

Çalışma Şekli

Tam zamanlı

Çalışma Türü

Uzaktan

Pozisyon Seviyesi

Eleman

Çalışma Yeri

Ankara

İlk Yayınlama Tarihi

12.09.2024

Güncelleme Tarihi

12.09.2024

Son Başvuru Tarihi

11.11.2024

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