Turkey Job Openings

Sonova

Customer Service and Sales Support (Front Desk)

Istanbul

August 15, 2024

Who we are
You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world! At Sonova we create sense by bringing sound to life. Our innovative hearing care solutions help millions of people enjoy life’s unforgettable moments.
We offer exceptional career opportunities through market-leading brands from consumer to medical, products and services that keep pushing hearing care forward, and a culture where you can quickly belong and perform at your best.
If you want the freedom to explore, opportunities to grow, and make positive change on people lives through your work, this is the place for you.
Join Sonova. Create sense.

Istanbul, Turkey

Customer Service and Sales Support (Front Desk)

154983

Who we are

You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world! At Sonova we create sense by bringing sound to life. Our innovative hearing care solutions help millions of people enjoy life’s unforgettable moments.

We offer exceptional career opportunities through market-leading brands from consumer to medical, products and services that keep pushing hearing care forward, and a culture where you can quickly belong and perform at your best.

If you want the freedom to explore, opportunities to grow, and make positive change on people lives through your work, this is the place for you.

Join Sonova. Create sense.

Customer Service and Sales Support ( Front Desk İstanbul)

Overview

This position is responsible for organization of customer service support and sales needs / upgrade and accessory sales arrangements.

What You'll Do

Greeting recipients and answering calls
Scheduling recipients visits to Office and Clinical Specialist appointments.
Upgrade sales arrangement / Transform candidates to sales by daily calls.
Accessories sales and delivery to addresses
Hospital Paper work preparation for Upgrade sales candidates
Customer Service calls and answers
Accessories stock count and support

Travel: minimal

Education

High School Diploma or the equivalent.

Work Experience:

Past Customer service experience is nice to have.

Personal Competencies

Good Human Relations, Patience, Good Listening Skills.

Professional Competencies

Hearing Aid or CS experience is nice to have.

Previous experience with Microsoft Office Tools is a must.

Languages

Turkish is required, English is nice to have.

Our offer:

Exciting and challenging work environment
Comprehensive benefits package
Training and development opportunities – we believe every employee deserves a development plan. Come, learn, and grow with us!

Don't meet all the criteria? If you’re willing to go all in and learn we'd love to hear from you!

We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.

We thank all applicants in advance; however only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Senior Manager, Human Resources.

Sonova is an equal opportunity employer
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

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