WE ARE

Soft Serve is a global digital solutions company with headquarters in Austin, Texas, founded in 1993. Our associates work on 2,000+ projects with clients in the USA, Europe, LATAM, and APAC. We are about people who create bold things, make a difference, have fun, and love their work.
We are looking for a Privacy GRC Specialist for our internal team, working with employee data protection.

IF YOU ARE

• Strong in data protection regulations, including GDPR, CCPRA, HIPAA, and ISO 27701
• Familiar with industry certifications and frameworks like ISO 27001, ISO 9001, SOC 2, and ITIL
• Experienced in handling regulatory standards across US and European markets
• Skilled at managing multiple tasks while consistently meeting deadlines and quality benchmarks
• Confident in leading meetings, documenting discussions, and capturing key decisions
• Analytical and detail-oriented, with solid problem-solving skills
• Proficient in process documentation and capable of creating clear, comprehensive reports
• Highly organized, demonstrating excellent prioritization abilities
• Familiar with risk assessment methodologies
• An effective communicator with strong written skills and at least an intermediate English proficiency

AND YOU WANT TO

• Advise on data protection practices, offering insights to stakeholders on risk mitigation
• Support the Privacy GRC team with compliance and governance requests
• Manage data subject and third-party disclosure requests, ensuring timely responses
• Prepare, maintain, and improve corporate policies, standards, and templates for compliance
• Collaborate with stakeholders to evaluate third-party suppliers on data protection standards
• Ensure adherence to corporate policies, regulatory standards, and industry best practices
• Assist business stakeholders in planning control strategies and organizational measures
• Facilitate internal and external audits, organize meetings, and prepare documentation
• Provide training and support to enhance compliance and data protection awareness
• Conduct legal analysis on data protection requirements and consult on implementation
• Perform gap analyses to identify compliance risks and recommend corrective actions

TOGETHER WE WILL

• Make a meaningful impact on data privacy and security practices
• Work with top professionals in a collaborative environment
• Drive improvements in compliance and risk mitigation strategies
• Support each other’s growth in a team focused on excellence and integrity
• Create a positive work environment with opportunities for professional development

Soft Serve is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, nationality, disability, sexual orientation, gender identity and expression, veteran status, and other protected characteristics under applicable law. Let’s put your talents and experience in motion with Soft Serve.