United Kingdom Job Openings

RBS International

CDD in-life Event Driven Review Analyst (12 months)

Edinburgh

FULL TIME

August 26, 2024

Customer Service & Operations, Customer
CDD in-life Event Driven Review Analyst (12 months)
Edinburgh, United Kingdom
Fixed Term Contract
Full Time
#R-00239755


Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.
This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.
Job description

Join us as a CDD in-life Event Driven Review Analyst

  • Working with a supportive and collaborative team, you’ll be helping us with anti-money laundering (AML) activities
  • You’ll be investigating queries, supporting business processes and procedures, and understanding the needs of our customers and the business
  • This role offers great career development opportunities with relevant training programmes and exposure for you and your work
  • You’ll work from home some of the time, but you’ll also be required to work from the Edinburgh office at least 2 days per week
  • We're offering this position for a period of 12 months

What you'll do

Joining our specialist AML team, you’ll be working on Mandatory High Risk Country event driven reviews. You’ll action customer requests to make amendments to their accounts, reviewing the risk profile of the customer, while accurately collecting and reviewing all the information required to complete this to a high standard and in line with policy requirements.


Day-to-day, you’ll be:

  • Completing customer amendment requests and undertaking customer due diligence reviews whilst providing excellent customer service
  • Engaging with stakeholders, Relationship Directors, intermediaries and direct customers, to gather required information and documentation to achieve outcomes
  • Making sure processing is performed accurately and within an agreed turn-around time
  • Participating in initiatives that help improve our customer service, processes and procedures
  • Updating our customer records and re-assessing the risk of the customer in line with our policy and procedures

The skills you'll need

You’ll already have knowledge and experience of working with AML processes and procedures, alongside an awareness of up to date trends, policies and regulations. You’ll also be able to work accurately, to deadlines and with high levels of attention to detail.


We’ll also be looking for you to demonstrate:

  • Experience of complex corporate structures, including funds
  • An understanding of the financial services industry and our customers
  • Knowledge of our products, processes and banking systems
  • Good written and spoken communication skills

Edinburgh: A historical city with a new vision
Our head office in Edinburgh offers beautiful surroundings as well as a welcoming and friendly environment in which to build your network.

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