United Kingdom Job Openings

Silver Birch Care (Residential Services) Ltd

CQC Deputy Manager - Young People's Service

Northampton

FULL TIME

September 12, 2024

Everyone wants to do something meaningful with their life, and to do a job that has purpose. Our vision is to provide support and care for young people challenging behaviours, promoting independence and choice. We value individual uniqueness and diversity and achieving outcomes that matter most to the young people we care for.
An exciting opportunity has arisen within one of our homes and we are looking for a Deputy Manager who is passionate about achieving the best outcomes for our young people.
As a Deputy Manager, you will be responsible for all aspects of the day-to-day operations. You are to lead, motivate and manage staff and home resources to ensure high standards of service are achieved within the home, exceeding regulatory standards. You will also be responsible for managing the budget and ensuring the business remains viable, and to meet and exceed the key performance indicators for people, quality, and performance.
No two days are ever the same, sometimes they may be challenging but they will always be positive and rewarding.
Please Note
This job description provides an outline of the duties and responsibilities involved in the post of Deputy Manager, but is not intended to establish a total definition of the job, which by virtue, is developmental and subject to ongoing review and improvement.
Essential Criteria:
  • Be suitable to work with children and young people - the role involves working with young people and that it involves safeguarding responsibilities.
  • Qualifications: A relevant Level 3 Diploma (e.g., Diploma in Residential Childcare) or equivalent qualification. (Desirable: Level 5 Diploma in Leadership and Management for Residential Childcare or equivalent).
  • Experience: At least two years supervisor experience within a residential home environment with a thorough understanding of relevant legislation and best practice guidelines.
  • Leadership Skills: Proven ability to lead and motivate a team, with strong communication, interpersonal, and conflict resolution skills.
  • Child-Centred Approach: Commitment to providing high-quality care and support to children and young people, with a child-centred approach and a focus on promoting their well-being and development.
  • Regulatory Compliance: Sound knowledge of CQC regulations, safeguarding procedures, and health and safety requirements within a residential childcare setting.
  • Teamwork: Ability to work collaboratively with colleagues, external agencies, and stakeholders to achieve shared goals and objectives.
  • Flexibility: Willingness to work on a shift basis, including evenings, weekends, and bank holidays, as required.
  • Resilience: Ability to remain calm and composed in challenging situations, demonstrating resilience and professionalism at all times.
Desirable Criteria:
  • Additional Qualifications: Training or qualifications in areas such as first aid, therapeutic interventions, or mental health support.
  • IT Skills: Competency in using IT systems and software for record-keeping, reporting, and communication purposes.
  • Driving License: Possession of a valid UK driving license and willingness to drive a company vehicle for business purposes i.e. taking children to school.
Job Type: Full-time
Pay: From £33,529.60 per year
Benefits:
  • Casual dress
  • Company events
  • Free parking
  • On-site parking
  • Referral programme
  • Store discount
Schedule:
  • Day shift
  • Monday to Friday
  • Night shift
  • Weekend availability
Ability to commute/relocate:
  • Northampton: reliably commute or plan to relocate before starting work (required)
Experience:
  • Supervising: 2 years (required)
Licence/Certification:
  • Driving Licence (preferred)
Work authorisation:
  • United Kingdom (required)
Work Location: In person
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