I'm currently looking for a talented individual to join our team at Carfraemill Hotel as a Duty Manager on a full-time basis.
As the Duty Manager, you will play a crucial role in overseeing the day-to-day operations of the hotel and ensuring that our guests have a memorable experience during their stay. Your responsibilities will include managing the front desk, coordinating with housekeeping and maintenance staff, handling guest inquiries and complaints, and ensuring that all departments are working together seamlessly to provide exceptional service.
Located in the picturesque Scottish Borders, Carfraemill Hotel is a charming country hotel that prides itself on offering a warm and welcoming atmosphere to all our guests. Our address is Carfraemill Lauder Scottish Borders Scotland United Kingdom TD2, and we are known for our comfortable accommodations, delicious food, and top-notch customer service.
To be successful in this role, you must have previous experience in the hospitality industry, excellent communication and leadership skills, and a passion for providing exceptional guest experiences. You should be able to multitask effectively, work well under pressure, and have a keen eye for detail. A strong knowledge of hotel operations, including front desk procedures and housekeeping standards, is also essential.
In addition to your day-to-day duties, you will have the opportunity to work closely with the hotel's management team to help drive business growth, implement new initiatives, and continuously improve the guest experience. This is a great opportunity for someone who is looking to take the next step in their hospitality career and make a real impact in a dynamic and fast-paced environment.
Requirements:
- Previous experience in the hospitality industry
- Excellent communication and leadership skills
- Ability to multitask and work well under pressure
- Strong knowledge of hotel operations
- Passion for providing exceptional guest experiences
Salary and benefits:
- Competitive salary based on experience
- Health and dental insurance
- Paid time off
- Training and development opportunities
- Employee discounts on hotel stays and meals
If you are a proactive and customer-focused individual with a passion for hospitality, we would love to hear from you. Apply now to join the team at Carfraemill Hotel and help us create unforgettable experiences for our guests.
Job Type: Full-time
Pay: From £13.00 per hour
Expected hours: 35 – 50 per week
Schedule:

• 10 hour shift
• 8 hour shift

Work Location: In person