Job Number 24154229
Job Category Sales & Marketing
Location Delta Hotels Liverpool City Centre, One Queen Square, Liverpool, England, United Kingdom VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY
Delta Hotels by Marriott Liverpool City Centre are looking for a passionate, dedicated and ambitious Event Coordinator to join the Sales & Marketing Team Full Time at this prestigious 4* hotel.
The Delta Hotels by Marriott Liverpool City Centre is just one of over 8,000 Marriott Hotels globally and sits in the Classic Premium category of Marriott’s 31+ brands. This City Centre, bustling 4 Star hotel is located in the heart of the city, opposite St Georges Hall and next to the main shopping and dining districts, transport hubs and only a 10 minutes’ walk to the iconic Albert Docks and waterfront attractions. Situated across the road from Liverpool Lime Street Station and the city’s main bus station the hotel is conveniently placed and easily accessible for our guests and associates. The adjacent QPark car park, with complimentary parking for our associates. Boasting 146 bedrooms and a number of event spaces, the largest of which proudly hosts events of up to 240 delegates, the hotel is a magnet for large conferences, social events and weddings.
In addition to an hourly rate of £11.87 ensuring you are paid for every hour worked, we’ll support you in and out of the workplace by offering:

• World class Learning and Development Courses and Apprenticeships
• Quarterly bonus schemes
• Taskforce Opportunities
• Incentives
• Recognition Scheme
• Employee Wellbeing programme
• Discounts on hotel rooms, gift shop items, food and beverage
• Associate Benefits Website
• Meals on duty, free car parking and use of fitness suite

Your Role:

• Is responsible for incoming enquiries, from conversion through to seamless transition to operations for event execution and back to sales.
• Managing multiple inboxes and communicating frequently with clients.
• Organising clients events and working closely with other departments to ensure these are executed without flaw.
• Managing accounts and finances.
• Provides excellent customer service through every element of the event or group enquiry, utilising strong selling skills.
• Prepares all event documentation and coordinates with all relevant hotel departments and the customer to ensure consistent, high level service through pre–event, during event and post event.
• Recognises opportunities to maximise revenue, conversion and drive repeat business.
• Takes personal responsibility to adhere to sales and event brand standards for enquiry handling, event planning, pre & post-event.

What we are looking for:

• A genuinely warm & welcoming demeanour
• A passion for the industry, a want to be the best in service.
• A team-first attitude
• A gift for paying attention to the smallest details.
• Good Communication & Organisational skills.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don’t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what’s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.