Job Title: Manager-Early Careers & Campus
Location: London, client site
Working Hours/Shifts: 6 month FTA (start date: December/January)
What’s special about us?
If you have a passion for doing things better - for both your clients and your career - bring it to AMS and unleash your potential. Bring your true self and your ideas to the table, there's always room for you and we’re always listening.
The EC&C (Early Careers & Campus) Manager will be responsible for the recruitment delivery, relationship management and annual budget of a team of recruiters / coordinators within a large complex client solution.
You’ll act as trusted advisor to the client providing consulting, advisory on the recruitment trends, building trust with the client by expanding key market knowledge and ability to embed this knowledge onto the account.

What does a “day in the life” of my new team look like?
Leadership

• Accountable for clearly communicating Strategic Account Vision and Plan to team. Ensure they understand the account’s commercial model, and their role in helping achieve its strategic priorities and KPI targets
• Coach and develop direct reports or dotted line reports through ongoing one-to-one performance and development conversations with support from the SM / COD
• Support direct reports in the resolution of complex and contentious issues with clients, ensuring all escalations are resolved promptly - act as a liaison between client and recruiters where needed
• Maintain regular communication with team members, including conducting ongoing performance and development conversations and virtual team collaboration sessions

Client

• Determine and manage optimal resource allocation to support the talent strategy of the business area
• Build strong and influential trusted partner relationships with senior client stakeholders to develop and maintain business plans, recruitment plans and organisational structures
• Custodian of the client’s Employee Value Proposition (EVP) ensuring the entire team can convey the proposition in a compelling way enhancing the clients brand presence in the market
• Building trust via advisory/consulting, providing market insights to the Client
• Effective, accurate and timely creation of Monthly and Quarterly Business Reviews (MBRs and QBRs) to assesses performance, review vital metrics, and evaluate progress toward strategic goals

Operations, Compliance and Finance

• Lead team in the delivery against targets, budget and SLAs. Provide oversight of requisitions managed by recruiters to ensure they are meeting the contractually agreed service standards
• Manage the scope, governance, and compliance of the contract through team activity. Identify and tackle scope creep
• Ensure team’s compliance to the AMS Risk Management Framework and Account governance framework, including the identification and management of risk
• Ensure team’s compliance with legislation affecting area of work (e.g. age discrimination, IR35/The Good Work Plan, OFCCP, data management techniques or similar local legislative requirements) with the SM support

Innovation and Business Development

• Best practice and operational excellence through process efficiency review and implementation of improvement plans
• Support implementation of Continuous improvement plan
• Share with Senior Manager/Client Operations Director any continuous improvement opportunities identified by self or team – including opportunities for process improvement, service enhancement, financial improvement, related strategic projects and increasing the scope of the service within account

Who will I be working with?
You’ll support the Senior Manager (SM) / Client Operations Director (COD) in driving the achievement of the business area’s commercial and people strategy; managing your team to fulfil all contractually agreed quality thresholds. You’ll provide line management and inspirational leadership to your team, driving engagement, retention and wellbeing. You’ll role model the AMS behaviours, drive succession planning and team/leadership development. You’ll work closely with the key assigned client account(s) to ensure that the day-to-day services are provided effectively and efficiently, in compliance with the account’s service level and contractual obligations.
You’ll report into the Senior Manager/ Client Operations Director.
What do you need from me?
Must-haves

• Demonstrable ability to build a position as a trusted advisor, engage and influence senior stakeholders towards a course of action
• Experience of developing and delivering end-to-end campus recruitment campaign strategies. Experience enhancing recruitment processes to improve outcomes (e.g. candidate experience, fulfilment targets)
• Experience managing a team, demonstrable ability to manage, coach and develop direct reports
• Ability to motivate team to deliver against set targets and drive organization performance,
• Agile in response to change or uncertainty - able to cope with and lead a team and client through significant change
• Ability to foresee obstacles and act in advance with the co-operation of SM / COD, setting up plan in place (team/operations),
• Resilient under pressure - experience working to and achieving demanding targets, ratios and SLAs and working to tight deadlines in a fast-moving environment
• Strong prioritisation and delegation skills
• Subject matter expertise in local early careers recruitment practices including campus marketing strategies, recruitment models, best practice recruitment

Nice-to-haves

• Experience leading virtual/remote teams – proven ability to enable collaboration, engagement and operational excellence among dispersed teams
• Ability to deliver training to enhance team capabilities, also recognizing fields of development of direct line reports, providing support of their development and growth in role
• Experience of analysing business orientated management information. Able to use data-led insights to influence strategy and decision making
• Demonstrable knowledge of contracts, governance frameworks, business assurance and controls
• Understanding of legislation affecting area of work (e.g. age discrimination, IR35/The Good Work Plan OFCCP, data management techniques or similar local legislative requirements) and ability to guide and advise clients on legislation with the SM support
• Experience in the use of recruitment technology and recruitment databases
• Strong Excel skills

Why AMS?
We strive to do things better for the world’s most demanding brands. Is it challenging? Yes. But it’s a challenge that brings us together, where support, collaboration and inclusiveness empower you with a feeling of belonging.
Bring your goals and ambitions. We give you the trust, independence, and flexibility to run your career your way. Our support will bring you opportunity.
Our evolution is happening now, let’s bring it—together.
What’s my next step?
Hit the apply now button to get your journey started, and we promise to respond to you.
AMS is an Equal Opportunities employer with a strong and passionate commitment to Diversity, Equity, and Inclusion. We’re dedicated to fostering a work environment that supports, inspires, and respects all individuals. We do not discriminate based upon age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other applicable legally protected characteristic.
We welcome and encourage applications from people of all backgrounds and all aspects of employment at AMS are based on merit, qualifications, and business needs. We’re committed to providing reasonable adjustments or accommodations for applicants, so if you need assistance or support during the recruitment process, please email talentacquisition.generalenquiries@weareams.com to let us know.
Recruitment process
Stage 1: To apply, please hit the “Apply”, button complete the questionnaire suggested, and upload your CV. You’ll receive an email notification to confirm we’ve received your application.
Stage 2: Our team will compare your application with the requirements listed in the job description to assess your suitability for the role. We’ll contact you with our decision within two working days.
Stage 2: If successful, we’ll arrange a phone call to get to know you and your motivations, tell you more about the role and AMS, and answer any questions you may have.
Stage 3: If both you and we agree to continue, we'll set up a video interview with the Hiring Manager. Whatever the outcome, you'll receive feedback.
Stage 4: Depending on the role, a successful interview will either result in an offer or a second video interview with a stakeholder from the client or team.
Stage 5: If you’re invited for a second video interview, you’ll receive a call with feedback from our team, and an offer if successful.