We manufacture a wide range of flours in some of the most technically advanced mills in the world which ensures the highest level of food safety and brand protection for our customers. We have built our reputation as a world class miller and market leader by establishing close working relationships with our customers. We hold ourselves to uncompromised ethical and legal standards and are proud that our customers and suppliers endorse our reputation for innovation, consistency and partnership.
Main purpose of the role:
To maintain an excellent level of service with our existing and new customers. Perform general administrative duties and provide support to management and other staff when required, along with implementing & maintaining administrative systems and procedures to ensure the efficient day-to-day operation of the office.
The main duties of the role include:
o Answering general queries by telephone
o Contacting customers from call list daily to take their orders
o Receiving customer’s orders via email and telephone and entering on to bespoke system
o Dealing with orders raised by large supermarket customer from their system:
o General producing of documents, spreadsheets and presentations
o Registering customer complaints and passing information to Quality Manager
o Maintaining records and filing systems
o Liasing with Production Manager to ensure continuity of factored goods.
o Raising purchase orders for raw materials, sacks, stationery etc.
o Receipting in goods received
o Maintaining traceability records and chasing certificates etc.
o Dealing with the movement of pallets via the CHEP system
o Despatch daily orders
o Completing delivery boards for Distribution
o Raising Proforma invoices
o Daily invoicing
o General filing and archiving
o Raising credit notes when required
o Wheatfeed scheduling and invoicing
o Meet & greet visitors to site
o Provide induction training to site visitors when required.
o Other duties as they arise relevant to the role
Job Types: Full-time, Permanent
Pay: £23,100.00 per year
Benefits:

• Additional leave
• Bereavement leave
• Company pension
• Cycle to work scheme
• Free parking
• Life insurance
• On-site parking
• Sick pay

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• Maldon, CM9 4LQ: reliably commute or plan to relocate before starting work (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person