About the role
This role sits within our Service business and will involve making a high volume of outbound calls to both warm and cold leads with the aim of selling maintenance plans and other services to new and existing customers. The ideal candidate will be responsible for generating sales leads through outbound calls, promoting products or services and closing sales deals.
Key Responsibilities

• High levels of outbound calls/email activity to potential new customers with the aim of generating new business.
• Sell service contracts to existing and potential customers across GB and Ireland
• Identify sales opportunities by presenting the key features and benefits of the products and services being provided to secure either new or additional business.
• Processing customer orders in a professional and timely manner.
• Working towards monthly KPI’s to meet targets including sales, call efficiency and attendance
• Ensure that the agreed levels of service are being provided to ensure both continued and potential additional business.
• Ensure that high standards of record keeping, and administration are maintained at all times
• Liaise with other departments such as the Account Management teams, credit control or other sales operations as required..

Qualification

• Five GCSE passes (or equivalent) including English and Maths

What we are looking for

• Demonstrable negotiation skills coupled with the ability to “close” the sale
• Outbound sales experience
• Excellent telephone manner and communication skills both verbal and written
• Proven track record at delivering results in a timely and professional manner
• Excellent organisational and planning skills
• Strong customer focus and attention to detail
• Excellent IT Skills – MS Office

Benefits:

• Career Scope and Advancement: As we continue to grow, new positions and opportunities are available, offering accelerated careers (locally and globally) for the right person.
• Skills Development: With the fast-paced nature of our business and a high degree of collaboration, your new role is diverse and multifaceted - making you a more versatile employee with a broadened skill set.
• Mentorship and development: At Kingspan, we don't believe in hierarchy, we work together as one team for one common goal. You will have access and exposure to our senior leaders and experts for learning in your role, and additionally mentorship for the future.
• Culture: We have a great team culture, highly collaborative, supportive and social. Together we innovate, collaborate and work together to provide excellence.
• Corporate Social Responsibility: Through Planet Passionate, we're playing our part by driving energy and carbon out of our business operations and supply chain, as well as increasing our recycling of rainwater and waste, while also accelerating our participation in the circular economy.

Hours 8.15am -5pm Monday to Thursday and 8.30am -4pm on Fridays. This is a hybrid role after completion of training period.
Please apply today to be considered for this exciting role.
Kingspan is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.
Job Types: Full-time, Permanent
Pay: From £26,300.00 per year
Additional pay:

• Bonus scheme
• Commission pay
• Yearly bonus

Benefits:

• Company pension
• Cycle to work scheme
• Enhanced maternity leave
• Free flu jabs
• Free parking
• Health & wellbeing programme
• Life insurance
• On-site parking
• Referral programme
• Sick pay
• Store discount
• Work from home

Schedule:

• Monday to Friday
• No weekends

Experience:

• Customer service: 2 years (preferred)

Work authorisation:

• United Kingdom (required)

Work Location: Hybrid remote in Craigavon
Application deadline: 20/09/2024