Would you like to work for an organisation that has been providing homes for people with a learning disability or autism for the last 25 years?
Do you have the drive to make a difference and work for an organisation which makes a real difference to the lives of people with a learning disability or autism? Do you want to be a part of a team which offers exciting and challenging opportunities for you to develop thought provoking, innovative ideas? If the answers are yes, then this could be the role for you.
Golden Lane Housing have an exciting opportunity for a Tenant Involvement Officer. This is a full time, permanent (35 hours per week) role and is based from our Manchester Office.
About the role
The role holder will coordinate the implementation of Golden Lane Housing tenant involvement plan across all service areas.
Will develop relationships with other agencies and groups, which will compliment, add value to and empower GLH tenants in the delivery of excellent customer engagement, will proactively work with GLH Trustees, staff, stakeholders, and tenants to develop and advance GLH’s approach to customer involvement and ensure the delivery of an excellent customer involvement model.
Candidate requirements

• CIH National Certificate in Housing – Tenant participation pathway
• Extensive travel and overnight stays are required so flexibility and a full UK driving license are essential
• Experience of working with people with learning disabilities and or vulnerable people
• Experience of training and facilitation
• IT skills- Word, Excel, Micro soft Publisher
• Data management and reporting skills
• Good project management skills
• Ability to work collaboratively with a wide range of groups and people.
• Ability to work alone, using own initiative.
• Great communication skills verbal written and social media.
• Ability to tailor communication methods to people with a learning disability.
• Excellent organisational skills, can prioritise tasks and meet deadlines.

Please note that we are not able to offer visa sponsorship for this position. Only applicants who have the legal right to work in the United Kingdom without sponsorship will be considered.
For further information and how to apply please visit https://www.glh.org.uk/about/careers/
Job Type: Full-time
Pay: £37,830.00 per year
Benefits:

• Company pension
• On-site parking

Schedule:

• Monday to Friday

Work Location: In person