United Kingdom Job Openings

Ministry of Defence

UKCB Shift Operator

Hereford

FULL TIME & PART TIME

November 18, 2024

Details

Reference number

377303

Salary

£26,235

Plus 20% Regular Shift Allowance and enhanced hourly rates for weekend work. This position is advertised at 37 hours per week

A Civil Service Pension with an employer contribution of 28.97%

Job grade

Administrative Officer

Contract type

Permanent

Business area

MOD - Strategic Command

Type of role

Defence Operations

Working pattern

Flexible working, Full-time, Job share, Part-time, Shift working

Number of jobs available

Contents

Location

About the job

Benefits

Things you need to know

Apply and further information

Location

Hereford

About the job

Job summary

The posts are with a specialist technical communications unit formed from military, civil service and contractor personnel. The unit is centred at the very heart of operations and provides Communications Information Systems (CIS) with support to static and forward deployed units, delivering operationally critical services globally. This role requires a driven and multidimensional individual who can employ process to meet the requirements of the business and our end users. Roles within the unit are diverse and exciting, with a wide scope of personal development and progression.
Strategic Command is going through a significant transformation programme which aims to improve the way the Command conducts its business and delivers for Defence and the nation. As a consequence of this, all posts within Strategic Command Headquarters and in time the wider organisation, are/will be subject to review and potential changes as we continuously improve across the period of the transformation programme. These changes may be minor or could be more substantive and will generate new opportunities. Throughout, the Command’s transformation programme is committed to following the MOD’s framework on managing and supporting people through the change process and places an emphasis on early and open consultation and engagement with the Command’s personnel and Trade Unions.
This position is advertised at 37 hours per week.

Job description

The successful candidate(s) will work as part of a 24/7 shift (2 x Day Shifts, 2 x Night Shifts, 4 x Rest days cycle) to deliver and sustain specialist CIS to static and deployed users worldwide. This full, complex and exciting role requires dedication and a willingness to continually learn and improve skills.
The role(s) will require:
An individual who can employ process to complete tasks and identify then resolve underlying issues. They should be a good team member and take ownership of problems until assigned to an appropriate resolver.
Excellent verbal and written communications skills, be able to focus on a task whilst handling a diverse workload, the ability to apply good judgement based on knowledge and experience where needed.
Ability to perform in a flexible and dynamic manner to keep pace with the operational requirements of the unit.

Person specification

As a UKCB Operator, you will be expected to

Process messages and data between communications systems at various security classifications.
Set up, test and operate a variety of communications systems.
Monitor alarm systems and react appropriately to alerts.
Monitor Networks and take the appropriate action in response to faults and alerts.
Handle access control for secure areas and uphold building security during silent hours.
Maintain full and complete logs of all activities undertaken during the shift.
Handle and set up Video Telephone Conferences.
Be able to work multi-functionally with other teams within unit to resolve issues and problems and feedback to management teams.

Behaviours

We'll assess you against these behaviours during the selection process:

Delivering at Pace
Making Effective Decisions
Managing a Quality Service
Working Together

We only ask for evidence of these behaviours on your application form:

Working Together

Benefits

Alongside your salary of £26,235, Ministry of Defence contributes £7,600 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Learning and development tailored to your role
An environment with flexible working options
A culture encouraging inclusion and diversity
A Civil Service pension with an average employer contribution of 28.97%
Starting on 25 days annual leave (rising annual to a maximum of 30), plus 10.5 Bank Holidays
Optional Annual Health Screening (Due to night shift work)
On- site cafeteria, sports facilities including gym and swimming pool (Personal cost for insurance cover)

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.
The post does not offer relocation expenses.
External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.
Please Note: Expenses incurred for travel to interviews will not be reimbursed.
Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.
Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.
The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.
MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

Candidates will be required to provide CV details to include job history; qualification details and previous skills and experience.
Candidates will be required to provide a statement of suitability. (250 Word count)
When choosing your Behaviour examples, please make sure you use real life scenarios that relate to your own experiences. Whilst technology may help to enhance your written submission, presenting the ideas of others or those generated by technology, could result in your application being rejected.
At sift, you will be assessed against the following Success Profiles Behaviours/Experience:

Working Together
CV
Personal Statement

At interview, you will be assessed against the following Success Profiles Behaviours/Technical Skills:

Delivering at Pace
Making Effective Decisions
Managing a Quality Service

Feedback will only be provided if you attend an interview or assessment
The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: DBSCiv Pers-Resourcingteam3@mod.gov.uk .
As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system.
Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

Open to UK nationals only.

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

Name :

Business Manager

Email :

RECRUITING-GROUP-MAILBOX-HFD@mod.gov.uk

Recruitment team

Email :

dbscivpers-resourcingteam3@mod.gov.uk

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