United States Job Openings
ND Health and Human Services
Administrative Assistant
Bismarck
FULL TIME
August 28, 2024
ND Department of Health and Human Services (HHS), the State's largest agency, is seeking an Administrative Assistant to direct phone, email, and walk-in traffic to the right resource as quickly as possible.
As an Administrative Assistant in the Office of the Commissioner, you'll welcome callers and walk-ins, assess their needs and connect them to the right resource, ideally with one hand-off. In some cases, you will be the right resource to answer simple questions or to explain how to navigate the agency's website. You'll also triage the agency's emails, forwarding or responding as appropriate.
In between walk-ins and callers (who are your priority), you'll support the HHS Deputy Commissioner's Executive Assistant by completing administrative tasks ranging from preparing travel requests to pulling reports for senior leaders to scheduling meetings.
To thrive in this position, you must be an action-oriented problem-solver. You have a calm demeanor and aren't easily rattled by demanding personalities. You can identify the individual's need, even when they are unclear about their needs. You take pride in making someone feel welcomed, heard, and helped. You're able to work independently as well as in groups and can juggle multiple, detailed tasks. You're able to communicate effectively both in writing and verbally with all types of people. You exemplify the ideals of respect, confidentiality, courtesy, and helpfulness.
To be considered for this position, you must have the following:
- A high school diploma or equivalent
- At least two years in a customer service or office support role that responded to walk-ins, emails and phone calls
- Experienced with Microsoft Outlook, Word, Excel and Power Point
- Excellent attendance record
- Ability to work onsite at the State Capitol in Bismarck, North Dakota
- Preference will be given to applicants with advanced Microsoft Office skills.
About HHS: ND HHS strives to make North Dakota the healthiest state in the nation by reinforcing the foundations of well-being: physical, economic, and behavioral. Those services are to be delivered as close to home as possible with a focus on dignity and respect. The keys to delivery of those services are the nearly 3000 committed, compassionate ND HHS team members.
About Team ND
"Far and away the best prize life offers is the chance to work hard at work worth doing." - Theodore Roosevelt
More than 7,500 talented, hard-working people across sixty-three agencies have come together as Team North Dakota. At Team ND, we are driven to succeed through gratitude, humility, curiosity and courage. Our purpose is to empower people, improve lives, and inspire success. Join us in being legendary.
Total Rewards: The State of North Dakota is committed to providing team members with a strong and competitive rewards package that support you, your health and your family.
Considering a new position on Team ND? How does your current position stack up? Use our Total Rewards Calculator to estimate.
Application Procedures
Your resume should include information to demonstrate how you meet the minimum qualifications as posted. If the Department's Human Resource Division is unable to determine that you meet the minimum qualifications credit will not be given. All application material must be received on or before the closing date by 11:59 pm.
Applicants must be legally authorized to work in the United States. The Department of Health & Human Services does not offer or provide sponsorships.
This employer participates in E-Verify. Please visit the following website for additional information: https://www.hhs.nd.gov/careers/e-verify
A copy of your qualifying degrees transcript and any applicable certifications or licensures must be provided at the time of an interview.
For more information about the position or if you need an accommodation, please contact Sally Meier at slmeier@nd.gov or at 701.328.2538.
Employing Unit: ND HHS - Executive Office
TTY Number: ND Relay Service 1-800-366-6888 (text); 1-800-366-6889 (voice)
If you are experiencing technical difficulties with the Application Process or uploading attachments, please contact recruiter@nd.gov or (701)328-3290.
Equal Employment Opportunity
The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.
As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. Sect. 23-12-10.
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