Role & Responsibilities

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Extract last month’s new arrivals from Dynamics into a spreadsheet
• Filter according to guidelines
• Research and input any necessary fields that are missing for each client to include: address, phone, language, country, education and ESL level
• Prepare spreadsheet for staff projection for future course and workshop offerings, information session and volunteer and interpreter services

• Contact clients for enrollment and arrange appointments for intake and assessments (estimated 100 enrollments per month, 30-45 minutes per enrollment intake)
• Create self-sufficiency plan, Group Services goal and client notes to be added into corresponding forms.
• Prepare all necessary forms from Dynamics for each individual for new enrollment to include: Cover Sheet, Client Agreement forms, Proof of Eligibility Documentation, Self-Sufficiency Plan forms, Group Services form, Consent to Obtain and Release Information forms, DSHS Consent form, Media Release form. Total pages for each client is 16+ pages.
• Conduct intake and assessment for each client ensuring all forms are signed with signatures and dates for client, staff and interpreter. Estimated time for each client is 30-45 minutes depending on preparation of auto-fill documents.
• Create client notes for each client
• Close enrollments every 3 months
• Upload all documents for each client into Dynamics
• Train new staff on enrollment processes
• Implement different enrollment process for referrals to PC Group Services and train staff

• Receiving all referrals from Dynamics, Teams and front desk
• Inputting and organizing referrals into a referral spreadsheet for weekly review

• Create an event for all courses and workshops
• Add all attendees for courses and workshops
• Provide quarterly report to manager
• Participate in and support the education team with other activities, such as workshops, events and activities like celebrations and information nights.

Knowledge, Skills, & Abilities

• Ability to manage competing priorities
• Professional communication skills (oral and written)
• Commitment to Confidentiality and Professionalism
• Teamwork
• Self start
• Initiative and Independent Work
• Interpersonal Skills
• Proficient in Microsoft software

Requirements

• Mature and personal Christian faith
• Committed to the mission, vision, and values of World Relief
• Desire to serve and empower the Church to impact vulnerable communities
• Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
• Strong attention to detail and willingness to ask questions
• Bilingual (English and Dari)
• valid license and clean driving record

• Medical, Dental, Vision
• Offer 16 company Paid Holidays + 4 additional Personal days per year!
• Paid Sick and Vacation Time
• Paid Parental Leave (12 weeks for qualified employees)
• FSAs: Medical & Dependent Care, & Commuter Funding
• Supplemental Life Insurance (employee, spouse, and children)
• Critical Illness, Hospital Indemnity, and Accident insurance policies
• Legal Shield Insurance

• Group Term Life (employee, spouse, and children)
• Long Term & Short-term Disability
• Accidental Death and Dismemberment (AD&D)
• Long Distance Travel Insurance

• Offer 16 Paid Holidays
• Sick time available as required by state/local law

• 
  Employee Assistance Program (EAP)

• Eligibility: After 1000 hours in a year
• Automatically enrolled at 4%
• 401K & Roth through Fidelity
• WR matches up to 4%, then an additional quarter percent up to 10%

• Verizon
• Pet Insurance through Nationwide
• Home and Auto insurance through Liberty Mutual
• Working Advantage Discount Program
• Active & Fit Gym Membership

• While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations
• The ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-15 pounds.
• Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read application information.
• The employee frequently is required to sit, reach with hands and arms, talk and hear.

• General office setting. World Relief also offers hybrid and remote schedules for limited positions.
• Great lengths of time working on computer, reading from computer screen, entering information, standing at copier or fax machine, and some time on the phone or in virtual meetings may be required.
• Year-end archiving activities involve repeated lifting and bending.
• Physical, emotional and intellectual demands
• Equipment used: Employee computer (desktop or laptop), printer, and copier.
• All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Individuals may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation. This position description is not all-inclusive and is always under review.