United States Job Openings

University of Arkansas
Pre-Registration Specialist
Little Rock
FULL TIME
October 19, 2024
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The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
UAMS offers amazing benefits and perks (available for benefits eligible positions only):
- Health: Medical, Dental and Vision plans available for qualifying staff and family
- Holiday, Vacation and Sick Leave
- Education discount for staff and dependents (undergraduate only)
- Retirement: Up to 10% matched contribution from UAMS
- Basic Life Insurance up to $50,000
- Career Training and Educational Opportunities
- Merchant Discounts
- Concierge prescription delivery on the main campus when using UAMS pharmacy
For general application assistance or if you have questions about a job posting, please contact Human Resources at
Department:
Department's Website:
Summary of Job Duties:
Qualifications:
- High School Diploma/GED
- Two (2) years of experience in customer service or healthcare
- Ability to follow oral instruction, read and write
- Computer/basic keyboard skills, telephone etiquette skills, and general knowledge of office machines including printers and scanners
- Excellent customer service skills
- Associate’s degree in general studies or related
- One year in medical office setting
- Knowledge in basic medical terminology preferred, medical terminology competent within 3 months of hire
Additional Information:
- Conducts pre-registration, inputs and/or updates accurate patient information
- Conducts insurance verification and benefit explanation by running eligibility on patients, requesting outside records and gathering outside medical records from referrals
- Files patient charts as needed
- Understand insurance plan codes and be able to work with patient to ensure correct information is placed on appropriate Epic account
- Recognize out of network plans and refer the case to a pre-registration specialist II or supervisor
- Add insurance information to patient files and change insurance plans and codes as needed
- Contact insurance companies to discuss worker compensation coverage, pre-approved visits and any other coverage issues and be able to communicate to the patient what coverage UAMS is accepting as in network
- Maintain initial plan of care and is responsible for recording daily and monthly statistics and communication of any medical records issues which can include PCP referrals, information from insurance companies
- Attends required training and/or in-services.
- Attends staff meetings and participates in the orientation and/or training of new staff.
- Participates in annual educational needs assessment
- Maintains required job skills competencies and completes skill assessments annually, competes and maintains documents of continuing education hours annually
- Performs other duties as assigned.
Salary Information:
Required Documents to Apply:
Optional Documents:
Special Instructions to Applicants:
Recruitment Contact Information:
All application materials must be uploaded to the University of Arkansas System Career Site
Pre-employment Screening Requirements:
This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.
Constant Physical Activity:
Frequent Physical Activity:
Occasional Physical Activity:
Benefits Eligible:
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