United States Job Openings

University of Arkansas

Pre-Registration Specialist

Little Rock

FULL TIME

October 19, 2024

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via

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, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for “Find Jobs for Students”.

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).

If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.

Closing Date:

11/01/2024

Type of Position:

Clinical Staff - Medical Ancillary Support

Job Type:

Regular

Work Shift:

Day Shift (United States of America)

Sponsorship Available:

Institution Name:

University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

Health: Medical, Dental and Vision plans available for qualifying staff and family
Holiday, Vacation and Sick Leave
Education discount for staff and dependents (undergraduate only)
Retirement: Up to 10% matched contribution from UAMS
Basic Life Insurance up to $50,000
Career Training and Educational Opportunities
Merchant Discounts
Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.

The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

At UAMS we value Diversity, Equity and Inclusion.

For general application assistance or if you have questions about a job posting, please contact Human Resources at

askrecruitment@uams.edu

Department:

FIN | CORE Pre-Registration Reg Programs

Department's Website:

Summary of Job Duties:

The Pre-Registration Specialist works under supervision and provides comprehensive support for finance and patient care activities by collecting patient intake documents ahead of the appointment which saves time and reduces paperwork. Responsibilities include but are not limited to answering inbound/outbound calls, collecting patient demographics, which include personal demographics, employment, guarantor, emergency contact information and insurance information. This position must be able to perform all duties of the Pre-Registration Specialist level and other duties to support patient care activities as required. This position is the network specialist for understanding patient insurance.

Qualifications:

Minimum Qualifications:

High School Diploma/GED
Two (2) years of experience in customer service or healthcare
Ability to follow oral instruction, read and write
Computer/basic keyboard skills, telephone etiquette skills, and general knowledge of office machines including printers and scanners
Excellent customer service skills

Preferred Qualifications:

Associate’s degree in general studies or related
One year in medical office setting
Knowledge in basic medical terminology preferred, medical terminology competent within 3 months of hire

Additional Information:

Responsibilities:

Conducts pre-registration, inputs and/or updates accurate patient information
Conducts insurance verification and benefit explanation by running eligibility on patients, requesting outside records and gathering outside medical records from referrals
Files patient charts as needed
Understand insurance plan codes and be able to work with patient to ensure correct information is placed on appropriate Epic account
Recognize out of network plans and refer the case to a pre-registration specialist II or supervisor
Add insurance information to patient files and change insurance plans and codes as needed
Contact insurance companies to discuss worker compensation coverage, pre-approved visits and any other coverage issues and be able to communicate to the patient what coverage UAMS is accepting as in network
Maintain initial plan of care and is responsible for recording daily and monthly statistics and communication of any medical records issues which can include PCP referrals, information from insurance companies
Attends required training and/or in-services.
Attends staff meetings and participates in the orientation and/or training of new staff.
Participates in annual educational needs assessment
Maintains required job skills competencies and completes skill assessments annually, competes and maintains documents of continuing education hours annually
Performs other duties as assigned.

Salary Information:

Commensurate with education and experience

Required Documents to Apply:

List of three Professional References (name, email, business title), Resume

Optional Documents:

Special Instructions to Applicants:

Recruitment Contact Information:

Please contact

askrecruitment@uams.edu

for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site

UASYS

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:

Criminal Background Check

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Constant Physical Activity:

Hearing, Manipulate items with fingers, including keyboarding, Repetitive Motion, Sitting, Talking

Frequent Physical Activity:

N/A

Occasional Physical Activity:

Reaching, Standing, Stooping, Walking

Benefits Eligible:

Yes

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