Florida International University

Research Field Services Representative CONUS - Tampa, Florida

Largo

FULL TIME

November 3, 2024


Responsible for serving as a Field Service Representative (FSR) for United States Special Operations Command (USSOCOM) as part of a fast-paced team tasked with Life Cycle Sustainment Activities (LCSA). Field Service Representatives will be responsible to manage, conduct, and train in biometrics and SOF site exploitation activities.
  • Configures, maintains, and utilizes biometric and forensic equipment in both the office and field environments.
  • Advises, assists, and demonstrates on equipment and software upgrades; draft reports; and maintain records.
  • May be required to conduct CONUS and OCONUS EAC inspections (current lab locations in Iraq, Djibouti, Afghanistan, Guam, ASASOC, and MARSOC).
  • Maintains proficiency in new identity intelligence equipment, TTP, training requirements, data sources, and production requirements.
  • Serve as Sensitive Site Exploitation (SSE) subject matter expert for planning fielding, training, employment, equipment maintenance, trouble-shooting, repairing, updating, and evaluation activities.
  • Provides SSE SME assistance during the Information Assurance Certification process for SSE hardware and software tools.
  • Assist with development, documentation, and training of tactics, techniques, and procedures (TTP) for employment of biometric, forensic, CELLEX, and MEDEX hardware and software tools.
  • Researches, develops, and presents written products and briefings to tactical, command and executive-level audiences.
  • Participates in and provides SME support to SOF Tactical Biometric, Tactical Forensic, Tactical Document and Media Exploitation (DOMEX) evaluations (TBE, TFE, TDE), and other identity program related evaluations as part of the SSE program of record technology refresh effort.
  • Provides instruction on the process for replacing or refurbishing biometric and forensic collection equipment through the SOF Sustainment Asset Visibility Information Exchange (SSAVIE) portal.
  • Provides instruction on the process for submitting trouble tickets, requisitions, and transferring biometric collection equipment to SSAVIE via the supported units, Property Book Officer (PBO).
  • Utilizes, briefs, and trains the Joint Operations Stocks (JOS) program in the areas of JOS loan policy, JOS loan procedures for obtaining equipment, JOS accountability/property book reporting process, and JOS service and equipment turn-in.
Minimum Qualifications

Associate's Degree in intelligence, computer science, law enforcement, or forensic science related fields; OR two (2) years of military experience, training/education and related experience required; OR an equivalent combination of relevant education and/or experience.
Desired Qualifications
  • Graduate of one or more of the courses taught at the joint Exploitation Training Center (JETC) located in Fort Bragg, Fayetteville, NC: Operator Advanced Course (OAC), Exploitation Analysis Course (EAC), Technical Exploitation Course (TEC).
  • Training or experience in cellular phone extraction and analysis (CELLEX), computer data extraction and analysis (MEDEX), latent fingerprint lifting, trace element and explosive detection, and DNA/r DNA collection processing.
  • Experience performing biometric or forensic operational collection and/or analysis.


Job Category

Administrative
Advertised Salary

$80,000 - $85,000

Work Schedule

Begin time: 8:30 AM
End time: 5:00 PM


Pre-Employment Requirements
  • Clearance by the Department of Defense
  • Drug Screening
  • Fingerprinting Check
  • Expanded Background Check


Other Information
  • Ability to travel internationally.
  • This is a time limited appointment which may be terminated at any time with 30 days’ notice.
How To Apply

Prospective Employee
If you have not created a registered account, you will be asked to create a username and password for use of the system. It is recommended that you provide an active/valid e-mail account as that will be the main source of communication regarding your status within the process. In this account, you are able to track your applicant status in "My Applications".
To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.
Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume/curriculum vitae into one attachment. Attached documents should be in Microsoft Word or PDF format. All applicants are required to complete the online application including work history and educational details (if applicable), even when attaching a resume.
  • This posting will close at 12:00 am of the close date.

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