Help set the stage for magic!!
Admission Attendants are often the first friendly faces to greet our guests for Winter Lights. We are currently seeking several candidates to join us for Winter Lights as Admission Attendants. The primary focus of this position will be to welcome guests, scan tickets or assist in the purchase process. The role will last the duration of the show from November 15 through December 31. Pay will be $16 per hour. Each shift will begin at 5 and will end around 9 p.m. (depending on the queues and tasks assigned). A mandatory paid training will be offered before the show begins.
Winter Lights is a seasonal light show that serves as the primary fundraiser for The North Carolina Arboretum. Proceeds help support local jobs, enhance our gardens and provide nature-based education to children in our area.
Still not sure? Join us at The North Carolina Arboretum (100 Frederick Law Olmsted Way, Asheville, NC 28806) for a job fair on Wednesday, September 25, from 4:30 to 6:30 p.m. and learn more about us and our seasonal openings.

• Prevents the admittance of persons without tickets using tact and professionalism and resolves scanning issues in a timely and courteous manner.
• Uses the ticketing system to check ticket availability and sell tickets using Eventbrite
• Performs cash and credit card transactions accurately and complies with all transaction procedures and guidelines for payment transactions.
• Answers basic questions and inquiries for guests.
• Performs other related duties as assigned or requested when needed.
• Actively communicates with Lead Admissions personnel, Public Safety and guests in a professional and courteous manner.
• Represents The North Carolina Arboretum and its Winter Lights show in a positive way that reflects our mission to Cultivate Connections between People, Plants and Things.

Evening and weekend work is required. Some holidays required.

Minimum Education, Experience, and Skills
Must be at least 18 years of age. Background checks are conducted upon hire.
Preferred Education, Experience, and Skills
Customer service, retail and/or cash handling experience is preferred.
Competencies
- Customer Service: This position will require strong customer service skills including a solid knowledge of event procedures, attentiveness to customer feedback and the ability to use positive language. - Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form - Ability to deal with problems involving several variables in standardized situations - Ability to reliably and predictably carry out your duties. - Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand and sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and talk or hear. The employee is required to walk; stoop, kneel, crouch and stand for long periods of time. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. - Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to cold, wet and/or humid conditions and outside weather conditions.. The employee is occasionally exposed to moving mechanical parts and fumes or airborne particles. The noise level in the work environment is usually moderate.

Classification: (Seasonal) Winter Lights Admission Attendants
Position Number: UNCSO-ATNCA22
Employment Type: Hourly
Appointment Type: Temporary
Full-Time/Part-Time: Part-Time
Location: 100 Fredrick Law Olmsted Way, Asheville, NC 28806 USA
Posting Open Date: 9/20/2024
Posting Close Date:
Posting Number: req485

EEO
The UNC System Office (includes PBS NC, NCSEAA, and NC Arboretum) is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.
The UNC System Office (includes PBS NC, NCSEAA, and NC Arboretum) is a VEVRAA Federal Contractor.

To claim veteran's preference, all eligible persons shall submit a DD Form 214, Certificate of Release or Discharge from Active Duty, along with a State Application for Employment (Form PD-107 or equivalent) to the appointing authority.

The UNC System Office (includes PBS NC, NCSEAA, and NC Arboretum) participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
EEO Contact Information
Applicants needing assistance with the application process are asked to contact: ophiring@northcarolina.edu