Join Our Team as a Cocoa Connoisseur!
As our garden glows with enchanting Winter Lights, we need warm-hearted individuals to help us serve up the perfect cup of cocoa to our guests. You'll be at the heart of the event, creating cozy, delicious drinks that add to the magic of the evening. If you love spreading warmth and joy during the holiday season, we’d love to have you join our team!

Beverage Service staff will work in the Cocoa Shack or Cocoa Cabin selling drinks and snacks to Winter Lights attendees. This position will involve cash management. Duties will include providing excellent customer service, taking orders and processing cash and credit card sales on a point of sale system, pouring alcoholic and non-alcoholic beverages, operating simple machinery like cocoa dispensers, and other event-operations tasks as assigned.
The Cocoa Shack is heated, but staff must be prepared to work in all weather. Pay is $16 per hour and frankly, it's a super FUN job! This role will begin at 5pm and end by 11pm. Up to 40 hours a week are available through December 31. Some holiday availability is REQUIRED of all positions.
Still not sure? Join us at The North Carolina Arboretum (100 Frederick Law Olmsted Way, Asheville, NC 28806) for a job fair on Wednesday, September 25, from 4:30 to 6:30 p.m. and learn more about us and our seasonal openings.
Primary Purpose of the Organizational Unit
Winter Lights is the primary fundraiser for The North Carolina Arboretum. Featuring over a million lights, guests will walk through the gardens to experience the show. Winter Lights runs every evening from November 15 through December 31.

Minimum Education, Experience, and Skills
Applicants must be at least 18 years of age and a high school diploma (or equivalent) is preferred.
Competencies
- Customer Service: This position will require strong customer service skills including a solid knowledge of event procedures, attentiveness to customer feedback and the ability to use positive language. - Communication: Must have excellent and courteous written and verbal communication skills for interaction with both internal and external publics. Ability to screen and direct clients and visitors to the appropriate source, inform the public about services, processes, procedures and guidelines. This position will need to follow both written and oral instructions. - Adheres to cash policies and procedures to minimize losses

Classification: (Seasonal) Winter Lights Beverage Service
Position Number: UNCSO-ATNCA22
Appointment Type: Temporary
Full-Time/Part-Time: Part-Time
Location: 100 Fredrick Law Olmsted Way, Asheville, NC 28806 USA
Posting Open Date: 09/20/2024
Posting Close Date:
Posting Number: req340

EEO
The UNC System Office (includes PBS NC, NCSEAA, and NC Arboretum) is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.
The UNC System Office (includes PBS NC, NCSEAA, and NC Arboretum) is a VEVRAA Federal Contractor.

To claim veteran's preference, all eligible persons shall submit a DD Form 214, Certificate of Release or Discharge from Active Duty, along with a State Application for Employment (Form PD-107 or equivalent) to the appointing authority.

The UNC System Office (includes PBS NC, NCSEAA, and NC Arboretum) participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
EEO Contact Information
Applicants needing assistance with the application process are asked to contact: ophiring@northcarolina.edu