Vietnam Job Openings

Heineken Vietnam

Customer Centricity Intern

September 10, 2024

JOB DESCRIPTION
You will be responsible for:
  • Support to run the projects e.g., Voice of Customer, Customer Persona
  • Conduct the communication materials e.g., Content Post, Infographic Poster
  • Support from ideas, project planning to logistics tasks for internal/external communication campaign/projects
REQUIREMENTS
Functional knowledge required:
  • Fundamental knowledge about Customer Service, Customer Survey, Customer Insights
  • Proficiency in Microsoft Office, particularly Power Point, Canvas, Figma and Basic Excel
Skills needed:
  • Effective communication and presentation
  • Creative thinking, ability to present the ideas fluently
  • Strong passion for working with people and leading engagement activities
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