About UOB

About the Department

Job Responsibilities

• Lead Wealth banking sale: Manage and develop team of WB Relationship Managers to farming portfolio to cross sales wealth product, casa, increase customer stickiness. Achievement monthly deposits, CASA, Banca, FX, Unit trust. Strategize and implement acquisition program for RMs. Ensure target distribution and create lead for RMs. Conduct regular sales meeting and participate on sales strategy meeting with Sn D Head
• Customer/ Stakeholders: Enhance customer satisfaction and feedback through high standards of customer services, managing the service and sales floor and monitoring the office performance and ensure individual review is correctly offered to customer where appropriate.
• Leadership/ Team work: Provision of coaching and guidance to RMs Team within the WB Team and assist the Head of Sn D and Head of PFS in the execution of the Retail Strategy, in particularly through staff engagement initiatives and personal career development
• Operational Effectives & Control: Responsible for the internal WB Team accreditation and ensuring compliance to regulatory requirement on staff skills competency, constantly looking for innovative ways to improve the service and sales performance of PV Team and effectively balance the need to grow the business whilst maintaining the highest standards of operational integrity ensuring that others do the same.

Job Requirements

• Bachelor’s degree or equivalent experience
  
• Minimum of 8 years banking experience and minimum 3 years retail deposit/wealth banking sale Management.
  
• Have a detailed understanding of the sales performance & capabilities of the team
  
• Effectively and continually manage under performance, creating action plans where appropriate with the support & in out of Head of PFS
  
• Well management of risk, implement and observe the group Compliance policy & controls
  
• Experience in Banking, Wealth, Customer Management, KYC and AML solutions
  
• Excellent sales leadership skill including coaching and sales activity management on a team
  

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