This position reports directly to the Digital Solution Manager within the Information Technology department and plays a pivotal role in enhancing our application portfolio. As a Business Systems Analyst, you will be tasked with establishing robust partnerships with stakeholders and colleagues to drive significant improvements. Your responsibilities will include analysing and defining business requirements, mapping them to relevant systems and platforms, conducting detailed functional and non-functional gap-fit analyses, and designing and implementing innovative solutions. This may also involve business process reengineering and systems optimization to ensure we meet evolving organizational needs.

In this role, you will lead the daily operations of the application team within Digital Technology Solutions, under the broad direction of the Digital Solution Manager. This includes effectively prioritizing and allocating tasks among team members, and serving as a key point of escalation for issues that cannot be resolved at the team level. Your leadership will be crucial in ensuring the smooth functioning of our applications and in fostering a collaborative team environment.

About You
To be suitable for this role you will need to have experience in the below key accountabilities:

• Substantial experience in developing and implementing technical solutions to meet business needs, ensuring adherence to standard processes and/or government legislation in a large, complex organization.
• Demonstrated experience in project managing business process improvement initiatives and realizing tangible and intangible business benefits.
• Proven understanding of change and change drivers, responding adaptively to changing organizational priorities and the impact of technological and industry change.
• Proven ability to make a significant contribution of the University including provision of authoritative advice relating to areas of responsibility and the development of strategic and operational plans.
• Excellent oral and written communication skills and the ability to effectively communicate with university staff on all levels.

Qualifications

• Relevant qualifications and extensive relevant experience; or an equivalent combination of relevant experience and/or education/training.
COBIT/ TOGAF certification—preferable

About Swinburne University of Technology
Swinburne Horizon 2025 draws upon our understanding of future challenges. With this new strategic plan, we choose to build Swinburne as the prototype of a new and different university – one that is truly of Technology, of Innovation and of Entrepreneurship, and proud of it. We are committed to a differentiated university proposition in education and research, so that:

• Every Swinburne learner gets a work experience
• Every Swinburne graduate gets a job
• Every Swinburne partner gets a tech solution
• Swinburne is the prototype of global best practice

The achievement of our 2025 moon shots depends on our capacity to work collectively, always, as One Swinburne.
To Apply
Please submit your CV and cover letter addressing your suitability for this position.
To review the Position Description and to apply, please scroll down to the bottom of the page.
If you are viewing this advert from an external site, please click ‘apply’ and you will be redirected to Swinburne’s Jobs website to access the Position Description at the bottom of the page.
Please Note: Appointment to this position is subject to passing a Working with Children Check.
If you are experiencing technical difficulties with your application, please contact the Swinburne Talent Acquisition Team on talentacquisition@swin.edu.au.
Applications Close: Sunday October 20th at 11pm.
Swinburne offers flexible working options, leave and parenting/carer policies to support work life balance.


Diversity, Equity and Inclusion
Swinburne University of Technology is dedicated to creating a varied, welcoming, and open learning and work environment that embraces diversity, promotes inclusion, ensures fair access to opportunities, and actively opposes bullying, discrimination, sexual harm, victimisation, and vilification. We appreciate every individual in our community, regardless of ability/disability, age, cultural and ethnic background, sex, sexual orientation, gender identity and expression, and family and relationship status. For further details on our efforts, please explore our Equity & Diversity website.

Disability and Reasonable Adjustments
Swinburne University of Technology actively supports and encourages individuals with disability to apply. We provide reasonable adjustments throughout the recruitment and selection process by ensuring that we cater to the access and participation needs of all candidates.
For a confidential conversation about your accessibility needs or to offer feedback on how we can enhance our recruitment processes to accommodate any adjustments you may require, please contact Swinburne’s Disability Confident Recruitment at DCR@swin.edu.au or call +61 3 9214 3550.


Science in Australia Gender Equity (SAGE) at Swinburne
Swinburne is enhancing gender equity and diversity, with a focus on science, technology, engineering, maths and medicine (STEMM), by participating in the Science in Australia Gender Equity (SAGE) program.
Swinburne University is actively engaged in improving representation and participation of women in STEMM fields, aiming to address ongoing gender inequity. As an inaugural recipient of the Athena SWAN Institutional Bronze Award, we have implemented our original SAGE Action Plan (2019-2021) and continue our commitment through the current SAGE Action Plan (2022-2025), focusing on meaningful actions to foster long-lasting change and advance gender equity and diversity in STEMM.


Aboriginal and Torres Strait Islander Applicants
We welcome and strongly encourage applications from Aboriginal and Torres Strait Islander people.
For any support please contact talentacquisition@swin.edu.au or for more information on our Indigenous strategies please follow the link to our RAP Reconciliation Action Plan
Victoria’s Commitment to Action: Improving international student employment outcomes
As a signatory to Victoria’s Commitment to Action, Swinburne seeks to remove barriers to international graduate employment. We welcome and encourage applications from international graduates.
We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant