Customer Service Officer - Casual (Service Centres and Libraries)

Australia Job Openings

East Gippsland Shire Council

Bairnsdale

CONTRACT

September 4, 2024

Casual role with flexible shifts
Strong commitment to professional development and training
$45.44 per hour + superannuation

We Are East Gippsland Shire
East Gippsland is a natural playground with over 21,000 square km of land including high country, nine national parks, two significant marine parks, Australia’s largest navigable inland lake system and stunning coastlines included!

East Gippsland Shire Council is a large regional council covering 10% of Victoria. With a workforce of over 600 passionate community members, EGSC offers challenging and rewarding skills development and the ability to work with a range of teams across a range of locations.
A unique blend of nature, culture, and recreational opportunities, East Gippsland Shire is a captivating destination for those looking to broaden their skills whilst enjoying an enviable lifestyle.

The Opportunity
As the Customer Service Officer, you will provide quality customer service following library processes and procedures.

You’ll be responsible for:

Ensuring the accurate circulation of the library collection.
Proactively seeking information, internally and externally.
Ensuring the reception areas are presented professionally.

This is a casual role with varied hours and is based at the Bairnsdale Library.

Things You’re Proud Of (Key Selection Criteria)

Background in, or sound understanding of, the library industry is desirable.
Demonstrated cash handling experience.
Good keyboard and general IT skills.
Excellent interpersonal skills.
Ability to use initiative.
Good telephone skills.

If successful, you will need to undertake a police check and have a current WWCC. You must also be legally entitled to work in Australia.

Things We’re Proud Of

Opportunities for professional development including study assistance
Employee Assistance Program and Social Club
Great opportunities to grow your career at Council
Excellent work-life balance, so close to great holiday destinations, beaches, mountains, parks and lakes.

How To Apply
If this sounds like your next move, apply now and attach:

A cover letter stating why you are interested in the position and what you will bring to East Gippsland Shire Council.
A current resume which includes your personal details, education, qualifications, work experience and the contact details of two (2) work-related referees.
A statement providing detailed responses to each of the key selection criteria as stated in the position description.

Applications will be reviewed upon receipt, so don’t delay in submitting yours.

Applications close at 11.59pm on 18 September 2024.

Questions? For a confidential discussion about the position or to learn more, please contact Naomi Barr, Library Operations Coordinator on (03) 5153 9500.

We regret to inform you that this job opportunity is no longer available as it has expired

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