Will you actively create a healthier future for tomorrow?

At Medibank we’re encouraged to think big. We have a clear purpose to impact better health outcomes for our customers, patients and our community.

We celebrate diversity of thought because we want to make better decisions for our customers. As we work towards our goal of better health for better lives, we value the knowledge and contribution of Aboriginal and Torres Strait Islanders. We are working hard to create an inclusive workplace and develop Indigenous careers.

Who are we?

We are the newly formed Ventures group at Medibank. We build, buy, and invest in amazing health products and services to grow Medibank’s impact to 10 million Australians by 2030. Our teams are obsessed with improving the health of Australia, by reimagining what healthcare is and how it’s delivered.

We get all the benefits of working with the core Medibank business, stability, scale, and strength but with the spirit and speed of a start-up.

Entrepreneurs, designers, engineers, developers, venture architects, product gurus, health professionals and investors. Individually we are a mix of backgrounds and know-hows; but we are fiercely united by our passion for health and together – we are head, heart, and a whole lot of guts.

The Opportunity

As a Growth lead joining Ventures, you will be instrumental in setting the direction of one of the Venture Hub’s marketing strategy for the hub’s new Virtual Health Platform.

No day will be the same as you play a key role in help the business achieve its goals by defining our growth plan, coordinating, and executing growth programs, and optimising activities across channels for both existing Member and B2C segments.

The Growth Lead will be responsible for testing and experimenting to positively influence customer acquisition, conversion, retention, and lifetime value across both B2C and existing member channels, working closely with stakeholders and creating a space for innovation and growth.

Your impact:

• Develop and lead the execution of a comprehensive growth strategy, aligning with the Hub’s ambitions and goals
• Co-design a holistic GTM plan to launch the hub’s new brand and services to members and non-members.
• Lead the marketing technology stack strategy to support Growth strategy delivery and performance monitoring.
• Co-design a holistic GTM plan to launch our virtual health service to members and non-members.
• Working with a range of stakeholders across the business and being able to manage, influence and negotiate effectively at all levels.
• Analyse and report on the performance of growth strategies, providing insights to the Ventures Leadership team.
• Foster a culture of experimentation and innovation, encouraging team members to contribute to growth strategies.

What are we looking for?

As a seasoned Growth Marketing professional, you possess a proven track record of driving growth in B2C businesses, particularly within the health and digital sectors.

Your expertise in digital marketing tools, CRM software, and data analysis enables you to develop and execute effective growth strategies.
You excel at communicating complex ideas clearly and persuasively. Your proactive nature and ability to work independently and collaboratively make you thrive in dynamic fast-paced environments.
You have excellent analytical and problem-solving skills which are instrumental in driving results.

How We Work

At the core of our ventures team is an unwavering commitment to solving real customer problems. We prioritise iterative approaches, continually fine-tuning our solutions to meet the evolving needs of our clients. For us, iteration trumps perfection.

We believe that the best results come from a cycle of trial, feedback, and refinement, allowing us to be agile, responsive, and ultimately, more successful in delivering value to our customers.

We are looking for extraordinary humans which can come in many different forms. So, if you don't meet all the criteria above but still believe you would shine in Ventures, we would love to connect.

What we promise

Our environment is hyperflexible with hybrid working arrangements a well-established norm.
Above and beyond the generous benefits on offer, you will:

• Have the leeway to combine your creativity and technical skills.
• Be autonomous to get work done in a way you and your team choose.
• Be able to bring to the table all your skillsets, experiences, and humanity.
• Learn and grow in a safe and supportive space.
• Work at the cutting edge of Medibank’s approach to delivering the best healthcare for all Australians.

A career with us

We pride ourselves on an inclusive and collaborative environment. We’re also committed to supporting better accessibility for our customers and our people. We encourage applications from candidates with a disability, if you require any adjustments or alternate formats of key information at any stage of the recruitment process, we welcome hearing from you via careers@medibank.com.au or (03) 8622 5666.

We offer a range of great benefits such as subsidised private health insurance, rewards and discounts, and health and wellbeing initiatives. To find out more, click here.

To start small and impact bigger.