Australia Job Openings
MYOB
Incident & Problem Manager
Melbourne
September 4, 2024
About the Team
The opportunity
The freedom to experiment and innovate drives the way we resolve sophisticated problems and is the central theme to everything we do and love here.
The role
You will also mentor developers to support cloud applications and provide regular updates to the business. Your balanced approach will help foster collaborative relationships within the organization for successful client outcomes.
Skills and experience we'd love you to bring
- Demonstrable experience in Incident Management or similar situational roles.
- Experience in designing and implementing better ways of working and supporting tools to enact change throughout an organisation.
- Able to work with technical and non-technical employees at all levels of the organisation.
- Outstanding problem investigation skills, able to quickly bring together the right people to resolve incidents.
- Leadership and drive, self-motivated, able to empower and lead others through trying situations.
- Approach that embraces learning, excited about new experiences and opportunities.
- A consultative approach to influence and gain adoption of your ideas and solutions.
- Ability to decipher and communicate ambiguous technical concepts in an easy-to-understand format to peers and senior management.
We are proud to be a Circle Back Initiative Employer and we commit to responding to every applicant.
MYOB are an equal opportunity employer and we champion diversity. Don’t meet every single requirement of this role? Still apply! Research tells us that that women and underrepresented groups are less likely to apply unless they meet every single requirement. At MYOB we believe that the right hire is someone who makes an addition to our culture, rather than someone who fits in and conforms to our status quo. Moving to ‘Culture Add’ means adding team members who not only value MYOBs standards and workplace culture, but also bring an aspect of diversity that positively contributes to MYOB. So, if you’re excited about this role, or about MYOB, we’d still love to hear from you!
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