CBRE

Contract Support

Antwerp

FULL TIME

October 24, 2024

Contract Support
Job ID
190207
Posted
22-Oct-2024
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Administrative, Facilities Management
Location(s)
Antwerp - Antwerpen - Belgium
Contract

Identify and help drive implementation of savings opportunities to ensure customer and GWS financial savings targets are maximized.

Drive high quality commercial performance through understanding the contractual commitments, better buying and use of preferred suppliers.

Compiling of the Contract Review Business Unit pack

Conducting supplier surveys on My Supplier

Compiling of the Customer Monthly Management Report

Liaising with the client regarding payment of invoices

Site inductions

Helpdesk: including but not limited to; logging, distributing and closing of reactive calls on desired system.

Continually develop systems to maximize efficiency benefits for the customer and GWS.

Update labour allocations to ensure accurate client reporting

Finance

Support the preparation and delivery of monthly Contract Reviews.

Co-ordination of the billing application, calculating margins, raising invoices and submitting to client

Chasing of debt to keep within contractual terms

Creation and review of management reports such as P&L, Wi P, Unbilled Revenue, Debt, OPO's & Invoice Pool

Raising Purchase Orders

Reviewing open Purchase Orders

Policy and procedure compliance

Processing supplier invoices and resolving any queries

Comprehensive spend tracking

Weekly report submission to include Wi P, Unbilled Revenue, Debt, Invoice Pool and OPO updates

Reporting on In Scope and Out of Scope works

Drive high quality financial performance to influence P&L result.

Ad-hoc reporting as requested by Business Unit or Business/Finance.

Quality

Co-ordination of sub-contractor files, ensuring they are statutorily compliant with QHSE requirements

Reporting and management of work management system

Logging hazards & customer feedback on the QHSE Management Portal

Subcontractor reviews

Log books compliance

Maintain e Logbooks

People

Timesheets

Organising training for the team

Updating of the team attendance planner

Arranging agency cover and submitting hours on portal

Culture carrier and promotes best practice

Other

Obtaining supplier quotes and uploading onto the internal system for client approval

Maintaining the stationery supply

Reception cover if applicable

Updating Portals as and when required

Constantly improve quality, service and efficiency.

Success Measures

Success in this role will be measured through defined targets as follows:

Achievement of Business Unit / Contract KPIs in line with business requirements

Profil:

Hold academic passes with at least GCSE Maths and English or equivalent.
Highly computer literate

IT Skills to achieve key tasks and give the business a sound reporting base.

Superior written and verbal communication skills with strong oral presentation skills.
A basic understanding of business and customer-facing environments.
Been a part of a high-performing team.
Customer focus skills with a passion for customer service.

Effective communication skills enabling the individual to work with clients, suppliers, and staff at all levels

Self-motivated and ambitious

Results/ task orientated, with attention to detail and accuracy

Excellent time management and organisational skills

Commitment to continuous improvement

Ability to work as part of a team, as well as independently

Calm manner, able to work under pressure and with changing demands and priorities

Confidential and discrete approach
The individual must be willing to undertake travel as the role/business requires
Customer Service

Communication

Integrity

Attention to Detail

Capable of working in a matrix environment.

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