Brazil Job Openings
NetCracker
Sales Operations Coordinator
São Paulo
November 6, 2024
What is in it for you?
At Netcracker, we are all entrepreneurs. This means we get creative when thinking of technical solutions, we explore possibilities and innovations and get excited about new technology. We take complete ownership of our roles and aren’t micromanaged or left feeling like just another number. The results we achieve are highly visible to our leadership team and we are recognized for our work and promoted accordingly.
What is the scope of this role?
The Sales Operations Coordinator will be responsible for optimizing sales processes, providing analytical support and managing sales tools to ensure that our sales organization meets its targets. This role requires a blend of proactive thinking, operational expertise, and excellent communication skills.
Responsibilities:
- Act as the primary contact and escalation point for the global Sales team for day-to-day sales operations needs.
- Develop and improve efficiency of the operational processes and workflows to enhance team productivity and sales performance.
- Ensure due diligence is conducted on each new sales opportunity with proper analysis to ensure efficiencies prior to commencing the sales cycle.
- Work closely with Business Profitability Management and Revenue Teams to perform additional sales deal analysis and work interactively with the sales team to maximize efficiencies for each sales opportunity throughout the sales process.
- Assist in clean up, maintenance, and enforcement of proper usage of CRM tool and ensure data accuracy and integrity within all internal systems.
- Assist in managing the sales pipeline and forecasts, coordinating and facilitating sales transactions.
- Manage internal approval process of corporate contracts including calculation of deals’ as sold effective rates.
- Analysis and approval of customer’s purchase orders and management of internal license data base of the sold products in Jira.
- Ensure adherence to company policies, industry regulations, and legal requirements in all sales activities.
- Collaborate with sales leadership to help with alignment of the sales strategies with overall business objectives and market opportunities.
- Work closely with marketing, delivery, engineering, and product management teams to support sales initiatives and ensure alignment.
- Work closely with Finance to provide oversight and execution of daily, weekly, and monthly reports, including pipeline management, sales analysis, win/loss analysis, and sales metrics.
- Help prepare presentations and materials for the sales team as needed.
- Strong understanding and experience in working within a global sales team
- Previous experience working with Sales Operations teams
- Familiarity with any Sales Force (SFDC) automation tool
- Strong analytical skills with proficiency in data analysis and reporting tools
- Proven experience managing simultaneous multiple priorities
- Ability to partner cross functionally throughout the company
- Strong MS excel and PPT skills
- Self-motivated and able to work in a fast-paced environment
- Excellent communication skills in verbal and written English
- Knowledge of business communication via emailing, presentations, conference meetings
- Strong organizational and decision-making skills
- Fluent English
- Availability to work on Hybrid mode from office
Education
- University degree
Who is Netcracker Technology?
We are a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, analytics, virtualization, and 5G mobile networks. With an unbroken service delivery track record of more than 25 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers.
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