Innovation starts from the heart. Edwards Lifesciences is the global leader of patient-focused innovations for structural heart disease and critical care monitoring. With millions of patients served in over 100 countries, each team makes a meaningful contribution by improving patient outcomes and discovering lasting solutions for unmet patient needs.

Our Analyst, Business Systems (Salesforce Admin) position is a unique career opportunity that could be your next step towards an exciting future.
We are now seeking a passionate data specialist to join us as a Salesforce Administrator (L2). This role will encompass end-user support as well as leading small change requests, gathering requirements, and translating them into technical specifications. Sounds interesting? Do you want to be part of this global team? Keep reading…

How you will make an impact:
Administer and support Salesforce solutions, including user setup, profiles, roles, permission sets, fields, reports, layouts, validations, etc.
Responsible for all L2 support queries by hands-on configuration and troubleshooting
Act as a point of contact for large data operations (data loading)
Projects support with tasks in integrations, data management, testing, and training
Point of contact for internal users, providing technical guidance and support
Responsible for all change requests received from end-users and Business Analysts
Guide/mentor the other colleagues in the support team
Contribute to the entire solutions support documentation and knowledge base

What you’ll need:
Bachelor's Degree in computer science or related field and min. 3 years of hands on Salesforce admin experience
Previous experience in Salesforce administration is essential
Knowledge of Salesforce configuration including creation of standard and custom objects and fields etc.
Fluent English
SFDC Administrator accreditation is desirable
Service Now, JIRA nice to have
Experience in the gathering of user requirements and translation into technical requirements
Motivated self-starter who shows initiative with the ability and drive to perform in a very fast-paced environment, able to multitask and adapt to changing priorities.
Experience working in complex, matrixed, and global business environments
A strong team player with good communication skills
Analytical problem solver with strong attention to detail
Ability to adapt to new technologies

What is it like to work at Edwards Lifesciences in the Czech Republic?
As a global leader in patient-focused medical innovations, we offer rewarding opportunities and exciting challenges in a truly international, dynamic and friendly work environment.
We are committed to fostering a diverse and inclusive work environment where all employees can grow, personally and professionally. To achieve this, we offer on-the-job development, training opportunities and the support and guidance provided by dedicated employee groups (the Edwards Network of Women, Edwards Foundation charity team, sustainability activities, and others).

Edwards Lifesciences in the Czech Republic also offers the following benefits:
Competitive Compensation and Benefits package
Flexible working hours, remote working
Pension Plan Risk Life Insurance
Virtual Medical Clinic (online access to healthcare)
Meal Benefits
Service Awards
Enhanced Sick Leave Benefits
Flexible Benefit Plan (Cafeteria)
Employee Stock Purchase Program
Employee Assistance Program
Comprehensive Wellness Program including onsite gym, Yoga, Pilates or SM System classes, massages, fresh fruit in the office, healthy lifestyle workshops, educational events, charity activities and much more.

Benefits are regulated by an internal policy which contains the full details regarding the entitlement and conditions for the benefits. Benefits policy and components may vary by location.