Egypt Job Openings

TOPTECH Egypt

Senior Pre-Sales Engineer - Infrastructure

New Cairo

October 8, 2024

JOB RESPONSIBILITIES:
  • Proactively scopes the technical solution required to address customer requirements,
assesses customers’ needs, and recommends solutions that optimize value for both the customer and the firm.
  • Secures input from all necessary solution stakeholders within the customer firm. Adapts solutions, as necessary, to ensure appropriate support.
  • Coordinates closely with the sales account manager and technical team to align solution design with customers’ business requirements.
  • Maintain close contact with both internal and external customers to enhance good customer experience and service delivery.
  • Meets assigned targets for profitable sales growth in assigned product lines, market areas, channel, or teams supported.
  • Meet the customers to explore their business needs, requirements, and pain points, and validate the opportunities. Arrange with the vendor if needed for further meetings with customers.
  • Present the solutions to the customers and prepare the technical offer for the solution and the cost sheet.
  • Verify and confirm that the offer received from the distributor or vendor includes all components needed as per approved design.
  • Provides awareness of solutions and product knowledge and technical acumen to sales team.
  • Opportunistically pursues additional business development opportunities within customer firms.
  • Collaborates with sales to ensure these opportunities are effectively covered.
  • Monitors customer support for technical solutions proposed throughout the sales process, and alerts the sales and account teams to potential risks of deal closure.
  • Advise whether the opportunity requires a POC and define the guidelines of the scope of the POC.
  • Build long-lasting relationships with vendors and customers.
  • On-going study of trendy solutions and get all certifications required as per business needs and strategy.
  • Full understanding of Infrastructure components like Servers, Storage, Backup and Virtualization.
  • Integrates with other Presales units like passive, datacenter, network and security to offer a full end to end solutions.
  • Understanding the required SOW to able to request it from professional services team.
  • Experience in building technical proposals including solution summary, description, HLD, BOM, SOW and T&Ds.
SKILLS
  • Previous experience as a Senior Pre-Sales Engineer (Infrastructure) or relevant role for at least 5 years.
  • IT industry knowledge is a must.
  • Technical certifications related to the unit specialization.
  • Ability in delivering client-focused solutions to customer needs
  • Customer focused
  • Possesses strong product/technology/industry knowledge
  • Communication skills
  • Presentation Skills
Product and industry mastery, competitive awareness.
CERTIFICATION & EDUCATION
  • Engineering Bachelor degree is a must.

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