Egypt Job Openings

TOPTECH Egypt

Senior Sales Account Manager - Banking

New Cairo

October 8, 2024

JOB RESPONSIBILITIES:
  • Manage multiple accounts; develop positive working relationships with all customer touch points.
  • Drive client retention, renewals, upsells and client satisfaction.
  • Build sufficient potential of qualified opportunities to secure achieving the targets and provide realistic forecast of current and future business.
  • Qualify opportunities, prepare proposals and work positively with the bid management team in the production of professional proposal in the line with the Proposal Preparation Process.
  • Negotiate contracts and close agreements to maximize profits.
  • Respond to incoming RFP by preparing financial proposals and agree with the customers the payment terms according to the company rules.
  • Acquire and develop good level of Knowledge about allocated market segments IT needs and trends, allocated products, and competing products.
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
  • Coordinate with the Project Manager assigned, ensuring the prepared project implementation plan is in compliance with the sales deal.
  • Clearly communicate the progress of monthly/quarterly initiatives to internal stakeholders.
  • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
  • Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts.
  • Work closely with the marketing team to turn the marketing activities into ROI, by following up and taking care of any leads generated post marketing activity.
  • Collaborate with all teams in the company: pre-sales, technical, project management, and purchasing to fulfill customer needs and meet expectations.
  • Gather information about the market needs and competition and be aware of all sales techniques.
  • Monitoring/following up the project cycle starting from initiation of the lead until the project sign off and assist in any milestone if needed.
  • Ensure the delivery of the AR; customer payment /invoices as per internal defined timeframe.
  • Develop his team members and manage their performance level.
SKILLS
  • Previous experience in the banking sector as a Sales Expert/Account Manager or relevant role for at least 5 years.
  • IT industry knowledge is a must.
  • Dynamic personality able to effectively engage and influence a variety of audiences at all levels of a business.
  • Leadership skills.
  • People Management.
  • Decision making.
  • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
  • Self-motivation.
  • Excellent listening, negotiation and presentation skills.
  • Strong verbal and written communication skills.
  • Forecasting and reporting skills.
CERTIFICATION & EDUCATION
  • Preferably Bachelor’s degree or equivalent experience in: IT Management, Business administration, etc.

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