Greece Job Openings
Patrique Mercier Recruitment Nordic
Slovak Speaking Video Streaming Support with full relocation - Remote in Greece
FULL TIME
October 28, 2024
Responsibilities:
- Provide exceptional support to Slovak-speaking customers via phone, email, and chat concerning video streaming services.
- Troubleshoot and resolve technical issues related to video playback, account access, and device compatibility.
- Guide customers through service features and assist with setup processes effectively.
- Document customer interactions accurately and maintain records of issues and solutions.
- Collaborate with the technical support team to enhance service quality and customer satisfaction.
- Gather and report customer feedback to drive improvements in services and offerings.
- Fluency in Slovak (both spoken and written) is essential.
- Previous experience in customer support or a related role in the tech or streaming industry is preferred.
- Excellent communication and problem-solving skills.
- Ability to troubleshoot technical issues and implement effective solutions.
- Familiarity with video streaming platforms and technologies is an advantage.
- Willingness to relocate to Greece, with full relocation assistance provided.
- Self-motivated and capable of managing multiple tasks in a remote working environment.
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
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