Greece Job Openings
Patrique Mercier Recruitment Nordic
Slovak Speaking Video Streaming Support with full relocation - Athens, Greece
Athens
FULL TIME
October 28, 2024
Responsibilities:
- Offer exceptional support to Slovak-speaking customers through phone, email, and chat regarding video streaming services.
- Troubleshoot and resolve technical issues related to video playback, account management, and device compatibility.
- Guide customers through service features and help them with setup processes.
- Document customer interactions and maintain accurate records of issues and resolutions.
- Collaborate with the technical support team to enhance customer satisfaction and service quality.
- Gather and report customer feedback for continuous improvement initiatives.
- Fluency in Slovak (both spoken and written) is essential.
- Experience in customer support or a related role in the tech or streaming industry is preferred.
- Excellent communication and problem-solving abilities.
- Proficiency in troubleshooting technical issues and providing effective solutions.
- Familiarity with video streaming platforms and technologies is advantageous.
- Willingness to relocate to Athens, Greece, with full relocation assistance offered.
- Self-motivated and able to work independently in a remote working environment.
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
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