SOFTONE

Technical Support Consultant, SOFTONE Twinsoft

Thessaloníki

FULL TIME

October 14, 2024

Twin Soft has been established in 2006 by a group of executives with strong knowledge and many years of experience in the hospitality market. Twin Soft is a leading POS software provider with more than 3500 installations deployed nationwide. Head Offices located in Thessaloniki and an authorized reseller network covering all major cities, ensure a high level of customer support.
SOFTONE is one of the largest cloud-based business software providers in Greece and SE Europe.SOFTONE consists nine leading brands (Soft One, UNISOFT, PROSVASIS, Regate, IMPACT, cosmo ONE, Global Sustain Technologies, Sunsoft and Twinsoft) , employs more than 700 professionals and counts more than 60,000 active customers.
SOFTONE Twinsoft is looking for a Technical Support Consultant to join our high caliber team.
Responsibilities
  • Provide technical support to clients via phone, email, and in-person
  • Installation, configuration, and maintenance of POS systems, peripheral devices, and network equipment
  • Offering training and guidance to end users regarding the use of software and hardware
Requirements
  • University degree in Computer Science or related field
  • Strong knowledge of Windows operating systems
  • Experience with troubleshooting hardware and software issues
  • Good understanding of networking concepts
  • Excellent problem-solving skills
  • Strong communication and customer service skills
  • Ability to work both independently and in a team
  • Relevant certifications (e.g. Comp TIA A+, Microsoft Certified Professional) will be considered a plus
Νιce to have:
  • Previous experience in IT support role will be considered a plus
Your Benefits:
We are growing our team with the vision of having top performers who contribute directly to the growth of the company. As a result, we offer:
❤️Private health insurance plan and pension
Competitive remuneration package
Opportunity to work alongside people who are always eager to mentor
Funded training & development opportunities
  • ️Psychological and Nutrition Support services
Our core values and competencies define us every day and make us stand out:
  • We innovate
  • We foster security
  • We focus on sustainable development
  • We care about people
  • We are connected
Do you feel excited about the above? If, so, apply to this job opportunity
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