Hong Kong Job Openings
Groupe Kering
BOTTEGA VENETA Operations Supervisor
FULL TIME
October 23, 2024
- Runs daily analysis for store sales & KPI’s performance and shares it with the operations supervisor and/or the store management team.
- Works alongside cashiers to ensure proper administrative and filing procedure are followed.
- Supports the Ops supervisor in managing the administration activities such as petty cash and daily or weekly deposits with the bank (when applicable).
- Follows up on multiple non-merchandise requests (stationary, uniforms, tools, manuals, catalogues, packaging, client books, facilities, etc), collects and consolidates them and address these requests to the appropriate department in the HQ.
- Coordinates all the possible maintenance and cleaning operations.
- Collaborates with the Operations Supervisor for the openings/refurbishments of the store and follows up closely the activities.
- Coordinates with the Operations supervisor/store management to draft new in-store specific procedures.
- Manages and apply for the required permits for non-ordinary works (Maintenance, bulky deliveries…).
- Monitors the process of After Sales, Before Sales and product returns.
- Manages cases of Bottega Veneta staff clothing allowance.
- HKDSE or above
- At least 2 years’ retail store administration/cashier experience with sound skills in handling multiple tasks
- Precise, accurate, attention to details, is reliable.
- Self-motivated and able to work independently
- Good communication and interpersonal skills, with strong internal customer service mindset
- Good command of spoken and written English and Chinese
- Proficient in MS Office and Chinese Word Processing
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