Job Duties

• Monitoring daily operation and administration of the Centre, and support Membership services
• Deliver excellent and all-rounded customer services (such as recommending & matching suitable programmes & services with customer's needs, greeting visitors; handling customer enquiries, greviances and product replacement etc.) at the Front Desk
• Managing part-time contractors, including roster arrangement and payment calculation etc.
• Provide on spot assistance in all activities and services
• Ad hoc projects as assigned

Skills

• A sharp mind with good sales & business sense
• Good command of written and spoken English, Cantonese, and Mandarin
• Excellent interpersonal and communication skills
• Confident in handling customer's enquiries & greviances independently
• Customer oriented, well organized and detail-minded
• Fast learner and able to work independently
• A good team player who is also passionate in connecting with people
• Strong time management and multi-tasking skills

Requirement

• Experience in activity support or Education Centre / member-based organizations job is definitely an advantage
• Knowledge and understanding in Hong Kong Education system, parenting and childcare etc.
• Possess a recognized University Degree or above
• Immediate availability is highly preferred

Working location

• D2 Place, Lai Chi Kok

Working schedule

• 5 days (including minimum one SAT/SUN duty) per week

Benefits

• Compensation for OT
• Medical Insurance (including dental insurance)
• Life Insurance
• Staff discounts
• and More!

We are an equal opportunity employer. Qualified candidates please send your detailed resume in MS Word format along with your present & expected salary and available date by CLICKING the "APPLY NOW" button.
Only short-listed candidates will be contacted. All information collected will be used for Recruitment purpose only.
Job Types: Full-time, Permanent
Benefits:

• Employee discount
• Maternity leave
• Medical Insurance
• Paid sick time

Schedule:

• Monday to Friday
• Shift system
• Weekend Availability

Application Question(s):

• Do you require any notice period for on boarding and how long is it?

Education:

• Bachelor's Degree (Preferred)

Experience:

• Centre Operation / Admin Supervision: 1 year (Preferred)
• Customer Service: 1 year (Preferred)

Language:

• Cantonese, English, Mandarin (Preferred)

License/Certification:

• Hong Kong Permanent Residence Identity Card (Required)