Hong Kong Job Openings

Alva Hotel by Royal

MIS Officer (3-months contract)

Sha Tin

FULL TIME & CONTRACT

October 14, 2024

ALVA HOTEL BY ROYAL is a new 618-room premium hotel, strategically located along the scenic Shing Mun River in Shatin, a dynamic attraction in Hong Kong known for its cultural and refreshing neighbourhood with 40 minutes away from Hong Kong International Airport by car. The Hotel offers guest-centric technology, innovative dining and accessible luxury with a modern lifestyle hospitality concept designed specifically for the mobile and adventurous travellers. It has four restaurants and bars, a well-equipped gym, a rooftop thermostatic swimming pool and more.
Inspiring Opportunity Awaits….
DUTIES AND RESPONSIBILITIES
  • Responsible for installation, configuration, maintenance, and operation support of Network, Wi-Fi, Server, Workstation, Backup, IPTV and AV systems
  • Assist in tracking record for management of mobile application platforms such as Android, Apple i OS
  • To manage the daily IT system and implement IT solutions for business and service process, for example O365, POS, PMS, Sun System, CRM, HR system, etc
  • Assist in tracking and maintaining accurate inventory of all computing equipment
  • Resolve daily IT technical issues and ad-hoc reports or assignments as required
  • Coordinate with vendors to setup and maintain IT infrastructure for company's hotels and properties
  • Work closely with IT Manager to assist in daily operations and hardware maintenance
  • Provide help desk services and coordinate the support service procedures to ensure smooth running, effective logging systems, efficient response times and helpful delivery to end users
  • Interact with guests, clients and internal customers in a friendly, respectful and positive manner
  • Liaise with operational teams to ensure the ongoing smooth running and maintenance of IT components
QUALIFICATIONS
  • 1 year user support experience in an environment with Windows desktops, Windows servers and Microsoft applications
  • Higher Diploma or above in Computer Studies / Information Technology or related disciplines; F.5 / Holder of Certificate with more relevant experience will also be considered
  • Experience in MS-SQL & My SQL
  • Experience in mobile application develop (i OS/Android) is an advantage
  • Basic knowledge of Firewall, Window Server, Router, Switch, Telephone System, IPTV system
  • Hardware troubleshooting experience (PC, TCP/IP networking devices, etc.)
  • Good customer service attitude and communication skills, enthusiastic and responsible
  • Good team player and willing to learn
  • Good command of spoken and written Chinese & English
We offer career opportunities and excellent remuneration package to the right candidate. Please email your application letter and full resume with present and expected salary to Human Capital Department at recruit@alva.com.hk
We are an equal opportunity employer. Data collected will be treated in strict confidence and used for recruitment purpose only. Applicants who are not invited for interviews within 4 weeks may consider their applications unsuccessful.
ALVA HOTEL BY ROYAL
1 Yuen Hong Street
Shatin
Hong Kong
www.alva.com.hk
Job Types: Full-time, Contract
Contract length: 3 months
Schedule:
  • Monday to Friday
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