Hong Kong Job Openings
Alva Hotel by Royal
MIS Officer (3-months contract)
Sha Tin
FULL TIME & CONTRACT
October 14, 2024
Inspiring Opportunity Awaits….
DUTIES AND RESPONSIBILITIES
- Responsible for installation, configuration, maintenance, and operation support of Network, Wi-Fi, Server, Workstation, Backup, IPTV and AV systems
- Assist in tracking record for management of mobile application platforms such as Android, Apple i OS
- To manage the daily IT system and implement IT solutions for business and service process, for example O365, POS, PMS, Sun System, CRM, HR system, etc
- Assist in tracking and maintaining accurate inventory of all computing equipment
- Resolve daily IT technical issues and ad-hoc reports or assignments as required
- Coordinate with vendors to setup and maintain IT infrastructure for company's hotels and properties
- Work closely with IT Manager to assist in daily operations and hardware maintenance
- Provide help desk services and coordinate the support service procedures to ensure smooth running, effective logging systems, efficient response times and helpful delivery to end users
- Interact with guests, clients and internal customers in a friendly, respectful and positive manner
- Liaise with operational teams to ensure the ongoing smooth running and maintenance of IT components
- 1 year user support experience in an environment with Windows desktops, Windows servers and Microsoft applications
- Higher Diploma or above in Computer Studies / Information Technology or related disciplines; F.5 / Holder of Certificate with more relevant experience will also be considered
- Experience in MS-SQL & My SQL
- Experience in mobile application develop (i OS/Android) is an advantage
- Basic knowledge of Firewall, Window Server, Router, Switch, Telephone System, IPTV system
- Hardware troubleshooting experience (PC, TCP/IP networking devices, etc.)
- Good customer service attitude and communication skills, enthusiastic and responsible
- Good team player and willing to learn
- Good command of spoken and written Chinese & English
We are an equal opportunity employer. Data collected will be treated in strict confidence and used for recruitment purpose only. Applicants who are not invited for interviews within 4 weeks may consider their applications unsuccessful.
ALVA HOTEL BY ROYAL
1 Yuen Hong Street
Shatin
Hong Kong
www.alva.com.hk
Job Types: Full-time, Contract
Contract length: 3 months
Schedule:
- Monday to Friday
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