Hong Kong Job Openings
Hong Kong Exchanges and Clearing Limited (HKEX)
Officer (12 months contract) Client Portal Support, Client Services
FULL TIME & CONTRACT
November 1, 2024
Connecting capital, ideas, inspiration and innovation for deeper, more diverse and liquid global capital markets; providing greater choice and opportunity for our customers, each and every day.
HKEX is a purpose-driven company. Our commitment to the long-term development of our business and our markets is articulated in our purpose: "To Connect, Promote and Progress our Markets and the Communities they support for the prosperity of all."
HKEX is one of the world's major exchange groups, and operates a range of equity, commodity, fixed income and currency markets. To build in-hand with our clients to innovate and grow together for both today and tomorrow.
- Handle email and phone enquiries from HKEX clients in a timely manner
- Act as HKEX administrator to grant / change / remove company and user access to various HKEX portals and systems
- Provide support in user onboarding and liaise with IT in arranging External User Testing access for FINI users
- Perform administrative tasks and assist team members in ad-hoc tasks
- Provide support to Access Management system enhancement and participate in User Acceptance Test
Requirements:
- University degree or above
- 1 - 2 years of working experience in the financial industry, with a preference for roles related to Client Services and/or Operations
- A team-player attitude and self-driven learning mindset
- Great self-organisation, task prioritisation, attention to detail and strong problem solving skill
- Knowledge in securities / finance / customer services with exposure to Hong Kong and Mainland markets is welcomed
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