Hong Kong Job Openings

FWD Insurance

Officer/ Senior Officer, Sales Support, Strategic Partnerships

FULL TIME

November 19, 2024

About FWD Group
FWD Group is a pan-Asian life and health insurance business with more than 12 million customers across 10 markets, including some of the fastest-growing insurance markets in the world. The company was established in 2013 and is focused on changing the way people feel about insurance. FWD’s customer-led and digitally enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience.
For more information, please visit
www.fwd.com
For more information about FWD Hong Kong, please visit
www.fwd.com.hk/
.
The Job
  • Handling of new business sales support and after-sales policy services
  • Handling application and policy enquiries from business partners
  • Deliver effective and efficient support to Strategic Partnerships
  • Provide pending follwoup services to selected business partners and coordinate the business closing with internal departments
  • Provide pending report and pending analysis for management review
  • Liaise with internal departments to resolve day-to-day operation issues
  • Participate in ad hoc projects as assigned by section head
The Person
  • Degree of equivalent qualification
  • A minimum of 2 years’ experience preferably in Life insurance operations, middle-office, sales support, case management or customer services. Candidate with underwriting authority/experience would be an advantage
  • A good team player and is willing to work overtime
  • Effective communication and management skills
  • Proficient in MS Office
  • Excellent in both written and spoken English. Putonghua would be an advantage
We offer 5-day work, 20-22 days annual leaves, excellent learning & development opportunities and an attractive package to the right candidate.

Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, gender, disability or family status in employment process.
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