Hong Kong Job Openings
Hong Kong Housing Society
Senior SD & Computer Operator
FULL TIME
October 9, 2024
Work type: Permanent
Location: Eastern
Categories: Information Technology
- Serve as the first point of contact for users seeking technical assistance.
- Provide service desk functions and communicate effectively with users regarding the status of their requests and expected resolution times.
- Schedule and prioritize daily data processing jobs following the established procedures, perform production control activities, coordinate job inputs, outputs and distributions.
- Perform backups of systems, databases, files in all Unix, Linux and Windows servers in Data Centre, ensure all backup tasks complete and report any abnormal period end jobs.
- Ensure that all shift activities, unusual occurrences, and status events are properly logged, investigated, reported, and resolved; gather system statistics and compile regular reports for management review.
- Collaborate with technical terms to ensure seamless service delivery.
- Schedule and perform programs/services release according to the Release Management procedures; coordinate with IT Application team to conduct the testing; report any abnormalities occurred and perform fallback procedures where appropriate.
The Person
- High Diploma or equivalent in Computer Science / Information Technology or rated discipline.
- At least 2 years’ relevant working experience in hotline support and data centre operations.
- Shift duties is required.
- Familiarity with ITIL practices and ticketing system is an advantage.
- Good knowledge in operating job scheduler (Control-M), Microsoft Office, computer hardware & software and wireless mobile device is an advantage.
- Good customer service and communication skills.
- Able to work independently under pressure.
- Good team player and proactive.
- Good command of both spoken and written English and Chinese
New Job Alerts
HONG KONG CHINESE CO-RICH ASSOCIATION LIMITED
市場推廣助理Marketing Assistant
Hung Hom
FULL TIME
November 19, 2024
View Job Description
嘉捷香港有限公司 Dusservice Hong Kong Ltd.
港島區學校清潔員 (6天工作 7am - 4pm)
FULL TIME
November 19, 2024
View Job Description
Hong Kong Sports Institute
Scientific Assessment Assistant
Sha Tin
FULL TIME
November 19, 2024
View Job Description
HK Express
Assistant Manager, People Culture and Engagement
FULL TIME
November 19, 2024
View Job DescriptionLooking for similar job?
MTR Corporation
Senior Maintenance Officer - Property (Commercial Building) (ref: 240001IL)
FULL TIME
October 9, 2024
View Job Description
City University of Hong Kong 香港城市大學
Senior Officer (SALSA)
Kowloon Tong
October 9, 2024
View Job Description
Ralph Lauren
SENIOR GLOBAL CITIZENSHIP, WORKER WELL-BEING MANAGER, APAC
Lai Chi Kok
October 9, 2024
View Job Description
Bowtie Life Insurance Company Limited
Senior Officer, Customer Service (Claims-focused) (5 days...
October 9, 2024
View Job Description
Alibaba
Alibaba Cloud Intelligence-Compliance Senior Specialist-Hong Kong SAR
October 9, 2024
View Job DescriptionSee What’s New: Hong Kong Housing Society Job Opportunities
Hong Kong Housing Society
Assistant Manager (Property Management)
FULL TIME
November 6, 2024
View Job Description
Hong Kong Housing Society
Assistant Manager (Social & Elderly Wellness)
FULL TIME
November 1, 2024
View Job Description
Hong Kong Housing Society
Assistant Manager (Planning & Development)
FULL TIME
October 24, 2024
View Job Description
Hong Kong Housing Society
Senior Officer (Property Management) (Elderly Housing)
FULL TIME
October 17, 2024
View Job Description
Hong Kong Housing Society
Management Trainee (Property Management) Programme
FULL TIME
October 14, 2024
View Job DescriptionNew Job Alerts
HONG KONG CHINESE CO-RICH ASSOCIATION LIMITED
市場推廣助理Marketing Assistant
Hung Hom
FULL TIME
November 19, 2024
View Job Description
嘉捷香港有限公司 Dusservice Hong Kong Ltd.
港島區學校清潔員 (6天工作 7am - 4pm)
FULL TIME
November 19, 2024
View Job Description
Hong Kong Sports Institute
Scientific Assessment Assistant
Sha Tin
FULL TIME
November 19, 2024
View Job Description
HK Express
Assistant Manager, People Culture and Engagement
FULL TIME
November 19, 2024
View Job Description