Indonesia Job Openings
ATI Business Group
Customer Service Billback
Jakarta
FULL TIME
November 18, 2024
Responsibilities:
- Track, follow up, and collect billback invoices.
- Proactively contact suppliers as needed to ensure payment of outstanding billback invoices.
- Maintain precise records.
- Assisting the customers with answering inquiries or using the client's tools
- Carefully follow instructions and pre-established guidelines to perform assigned tasks.
- Ensure that all work is processed according to the team's minimum standard.
- Report any issues or system limitations to the direct supervisor.
Requirements:
- Excellent communication skills in English
- Excellent analytical and numerical skills
- Have 2+ years of working experience in Customer Service with English communication skill
- Have a hospitality or travel industry background
- Willing to work in shifting mode, including public holidays
- Willing to work at Central Jakarta (Harmoni, Batu Tulis, Gambir)
Be Part of ATI Journey:
Our aim at ATI Business Group, in working with our Clients', is to support their continued growth by providing cost-effective technology and talented and scalable people resources on demand. ATI's singular focus on providing services to the travel and hospitality business communities across the globe has been a remarkably successful one. Since commencing in 2002, we now have over 700 employees providing services to our clients across the globe.
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