Ireland Job Openings
The Jellyfish Marketplace
Head of the Barista Team | Head of Merchandising
Kilrush
FULL TIME
September 9, 2024
We're looking for an experienced Lead Barista to craft exceptional coffee, run engaging workshops, manage all merchandising efforts, and inspire customers to explore the world of coffee. You will also oversee our e-commerce platform, ensuring a seamless customer experience across all channels.
Key Responsibilities:-
Coffee Expertise & Service: Craft and serve high-quality coffee while leading by example in customer service. Share your knowledge with staff and customers to enhance their coffee experience.
Staff & Customer Education: Train barista staff in brewing techniques and customer service.
Lead educational events, tastings, and workshops for both staff and customers.-
Merchandising Management: Oversee all in-store merchandising, including coffee-related and non-coffee products. Ensure displays are attractive, well-stocked, and aligned with our brand. Collaborate with suppliers to introduce new products that reflect our vision.
Customer Engagement & Storytelling: Work with marketing to share the stories behind our coffee, creating memorable customer experiences that build a sense of community.
Sales & Customer Service Leadership: Lead the front-of-house team to deliver outstanding service. Address customer issues promptly and professionally.
Inventory Management: Source, Track and manage inventory levels for coffee and all merchandise, ensuring timely orders and adequate stock.
Qualifications:- Passion for coffee and customer service.
Strong communication and leadership skills.
Experience in merchandising and e-commerce is a plus.
Creative problem-solving abilities and a "can-do" attitude.
Join us and make every cup a story, and every product a reflection of what we do at the Jellyfish. #wenourishyouflourish
Job Types: Full-time, Fixed term
Pay: €25,000.00-€35,000.00 per year
Language:
- Fluent English (required)
- Ireland (required)
Application deadline: 15/09/2024
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