Ireland Job Openings

Mapfre Assistance

Human Resource Manager

Galway

FULL TIME & CONTRACT

October 15, 2024

At MAWDY we've grown consistently in recent years to become a market leader in insurance and assistance products. Our objective is to continue this profitable growth by providing the world-class customer service that our clients have come to expect. We are looking for a HR manager for a specified purpose contract to cover maternity leave.
As HR Manager this role is responsible for leading the HR function ensuring alignment with the Organisations strategic objectives. This role forms part of the leadership team and is required to play an active role in Company strategy and success by ensuring talent within the business is developed and retained. This role is in place to drive change and continuous improvement in all areas of HR; focused on the employee experience and driving performance.
Role Responsibilities
  • Oversee recruitment start to end for the day-to-day recruitment needs; this role will need to oversee and develop strategies to promote attraction & retention;
  • Support the disciplinary process from time to time, HR Generalist will manage in the first instance, the HR Manager is there to support when needed and step in on complex or appeal scenarios;
  • Continuously drive process improvement on all HR processes, policies and procedures;
  • Oversee the payroll process, liaise with the external provider in the events of errors or changes to the process;
  • Ensure HR provides KPIs to feed the business information on human resources, staffing and other areas of focus;
  • Ensure compliance with central bank requirements from an employee standpoint, employment legislation, health & safety standards and other mandatory training requirements to ensure full compliance;
  • Provide strong leadership to the Company by demonstrating solid HR knowledge, management capabilities, engagement with key stakeholders, change management techniques and exceptional communication skills;
  • Be a strategic leader and participant in key initiatives such as budget, LAF, workforce planning, automation & digitalization and long term company focus and development;
  • Coach & support people managers to help maximise their and their direct reports potentials. Enhance their knowledge & skills to continuously improve on their ability to lead and manage;
  • Ensure the development of the HR teams knowledge & skills. Develop direct reports to be able to succeed for the future. Carry out regular 121s, team briefings, performance appraisals, support project management and learning & development needs.
  • Carry out the duties of this role in accordance with the Anti-Corruption & Fraud Policy (to act honestly & with integrity) & to report any suspected incidents of fraud and/ or corruption.
  • Lead the performance review process, and the action items which follow; salary reviews and bonus payments.
To undertake any other duty or responsibility that may reasonably be allocated by your manager/ management team. This is not an exhaustive list, and we expect the person to demonstrate their individuality & innovativeness, and use any particular skill as the need arises.
Person specifications
  • Experience in all HR functional areas; minimum of 7 years’ experience as HR Generalist, business partner or above;
  • Overall this person needs to be someone who drives continuous improvements, with an ambition to utilize technology wherever possible to reduce the risk of human error and to optimize the working capacity of the HR team;
  • Strong communication skills and ability to build relationships with all colleagues at all levels of the business;
  • Needs to be customer focused; the business clients and customers, the managers and all staff;
  • Be results drive, analytical and a critical thinker, ability to problem solve and get down into the data & have an aptitude for planning and organization;
  • Be a positive person, able to engage others and embrace change every step of the way;
  • Ability to work on own initiative and as part of team, responds well to working under pressure.
What we offer you:
  • Hybrid working model
  • End of contract bonus
  • Free Motor Rescue and European Travel Insurance
  • Health insurance
  • 20% discount on all other travel insurance outside Europe
  • Sports & social club
  • City centre office location, handy for public transport
  • Bike to work scheme
  • Travel Pass
  • Opportunity to work with a global company based in over 35 countries
Please note the business reserves the right to review & amend this role to incorporate the future needs of the role, department & Company, if necessary
Job Types: Full-time, Specified-purpose
Contract length: 15 months

Additional pay:
  • Retention bonus
Benefits:
  • Bike to work scheme
  • Company events
  • Company pension
  • Employee assistance program
  • Employee discount
  • Gym membership
  • On-site parking
  • Private medical insurance
  • Sick pay
  • Wellness program
  • Work from home
Schedule:
  • 8 hour shift
  • Monday to Friday
  • No weekends
Ability to commute/relocate:
  • Galway: reliably commute or plan to relocate before starting work (preferred)
Work authorisation:
  • Ireland (required)
Work Location: Hybrid remote in Galway
Expected start date: 01/01/2025
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