Job Title: Ward Administrator
Department: Patrick Fitzgerald Unit
Job Type: Permanent
Hours: 37 per week (Full-Time)


Blackrock Clinic is the leading and longest established private hospital and clinic in Ireland. Since it opened in the mid-1980s, the clinic has consistently built an unparalleled reputation in new high-tech surgical procedures, medical treatments, and ground-breaking diagnostics.


Blackrock Clinic is now part of Blackrock Health private hospital group along with the Hermitage Clinic, Galway Clinic, and Limerick Clinic, some of the most advanced hospitals in Irish private healthcare. As a JCI accredited hospital, Blackrock Clinic is a progressive and pioneering hospital in which care for the patient is central to everything we do.


Role Purpose

• To provide a clerical and administrative back-up service to the Ward/Unit.
• You are personally accountable for your own actions at all times.

1. Key Areas of Responsibility

• The preparation of patient's charts for admission and discharge.
• Ensure that patient's confidential charts are filed correctly at all times within the Ward/Unit.
• Booking and organising of diagnostic tests as requested.
• Ensure that patients arrive on time in appropriate Departments for diagnostic tests.
• File diagnostic reports on patient's charts.
• Organisation of convalescence for patients as requested by the Unit Manager.
• Organisation of cross-referrals to consultants as requested.
• Greet and communicate appropriately with visitors, patients, consultants and all staff.
• Assist the Pastoral Care Service of the Clinic.
• Liaise continuously with nursing, catering and cleaning staff on the unit and ensure smooth efficient running of the Ward/Unit.
• Ensure adequate levels of stationery are maintained.
• Input financial charges to computer as appropriate.
• Utilisation of Word Processing skills to maintain up-to-date information (e.g. typing of policies, procedures, telephone numbers etc.).
• Liaise with nursing staff in application of i PM.
• Input patient room transfers into the computer.
• Update patient discharge dates on computer on a daily basis.
• Input medical social worker, occupational therapist and speech therapist changes to computer on a daily basis.
• Carry out other such duties as requested by Ward/Unit Manager or his/her deputy.

2. Communication Skills

• Communicate appropriately with colleagues and other members of the health care teams.
• Communicate in a manner that avoids antagonism, reduces conflict and prevents undue anxiety.
• Recognise limitations and seek assistance where necessary.
• Attend and contribute to appropriate meetings.
• Accept constructive advice when appropriate.
• Report all incidents immediately, which may adversely affect a patient, colleague or the Blackrock Clinic.

3. General Expectations

• Support the philosophy, objectives and goals of Blackrock Clinic.
• Observe the appropriate lines of authority.
• Maintain strict confidentiality regarding all patients and the activities of Blackrock Clinic.
• Demonstrate flexibility by assisting in all areas of the hospital/clinic as required.
• The Ward/Unit Manager depending on the availability of locum cover will arrange annual leave; this usually means the holiday periods i.e. Easter, summer and Christmas.
• Participate in developing and providing quality care within Blackrock Clinic.
• Assist in orientation of new personnel.
• Continue to develop personal knowledge and skills and seeks outside educational opportunities.
• Present a professional appearance and conform to the dress, hygiene and infection control policies of the Clinic.
• Is always punctual on duty.

Working at Blackrock Clinic we offer many benefits, including:
- Accommodation Assistance - we offer accommodation support for new starters
- Pension - Defined Contribution pension scheme
- Car Parking - on site available to all staff at very reasonable rates
- Educational assistance - supporting employees in development
- Flexibility - we are flexible and like to promote a good work life balance
- Uniforms - provision of uniforms to all staff

• A discounted pharmacy, medical tests, travel tickets and restaurant

- Bike to work scheme - we participate in the Bike to Work scheme and more..


Why work at the Blackrock Clinic?
At the Blackrock Clinic, we are passionate about our people and believe in their development and growth. As a member of the team you can benefit from:


Competitive salary
Onsite parking
Pension
Annual bonus*
Discounted cafe
Sports and Social club
Employee Assistance Programme
Discounted onsite pharmacy


Please Note:
Job descriptions are a reflection of the present service requirements and may be subject to review and amendments to meet the changing needs of the service. Please note that we reserve the right to close this vacancy early if sufficient applications are received.

Blackrock Clinic is an Equal Opportunities employer, and we are committed to creating an environment that promotes equality and dignity at work.


Blackrock Clinic is committed to providing reasonable accommodation when needed. Please advise if you have particular requirements, so that we can look into arranging reasonable adjustments to the recruitment process. You can contact us at recruitment@blackrock-clinic.com


It is essential that you have valid work permission for the Republic of Ireland to take up employment for this position, or in the case of critical skills, you must be eligible for a work permit.