Malaysia Job Openings
Mindpec Solutions
Chat Support Korean Speaker
Kuala Lumpur
FULL TIME
September 2, 2024
Job Expectations:
- Understand customer enquiries and respond via applicable channels: email, and chat (10% PHONE CALLS)
- Understand customer enquiries and ensure they are answered or routed through the appropriate support channel
- Manage customer escalations and ensure that these are answered, tracked, and escalated as required
- Perform all procedures accurately, including following client's documented call flows, work processes, data entry requirements, and complaint management processes
- Ensure all SLAs are met accordingly
- Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied
- Provide a high level of professionalism and competent customer service
- Able to communicate effectively with customers in a friendly and polite manner following the processes
- Able to read, write, and speak fluently and spontaneously in both English and, for native speakers, in their native language
- Bachelor's Degree in any discipline with 0 - 1 year customer service experience
- Excellent command over Excellent communication skills and strong command over the local language/ language off support in the region
- Excellent Customer Service Skills.
Place: KL Sentral, Malaysia
Relocation Support - 1 way flight ticket, 14days accomodation, VISA fee
Job Type: Full-time
Pay: RM9,800.00 per month
Language:
- Korean (Required)
- English (Required)
New Job Alerts
CBRE
Financial Analyst - RTR (Fresh Graduate)
Kuala Lumpur
FULL TIME
September 20, 2024
View Job DescriptionCHOCOLICIOUS SDN BHD
OUTLET SUPERVISOR | BERYL'S CHOCOLATE, KL
Kuala Lumpur
FULL TIME
September 20, 2024
View Job DescriptionCanon Mailcom Malaysia Sdn Bhd
Operator Mesin
Shah Alam
FULL TIME
September 20, 2024
View Job Description
British American Tobacco
Product Executive
Kuala Lumpur
FULL TIME
September 20, 2024
View Job DescriptionLooking for similar job?
Transcosmos Malaysia Sdn Bhd
Live Chat Agent (24/7 rotational shift) -23 September Intake
Kuala Lumpur
FULL TIME
September 5, 2024
View Job Description
Transcosmos Malaysia Sdn Bhd
Live chat Agent (Night Shift)-18 September Intake
Kuala Lumpur
FULL TIME
September 5, 2024
View Job DescriptionGrowthFn Sdn Bhd
Chat Support Executive - Mandarin Speaker (On-site)
Kuala Lumpur
FULL TIME
August 31, 2024
View Job DescriptionGrowthFn Sdn Bhd
Chat Support Agent - Mandarin Speaker (On-site)
Kuala Lumpur
FULL TIME
September 2, 2024
View Job DescriptionIGT Malaysia
[6 Months Contract] Chat/Email Airline Customer Service Executive - 24/7 Rotational Shift
Subang Jaya
FULL TIME
September 2, 2024
View Job DescriptionSee What’s New: Mindpec Solutions Job Opportunities
Mindpec Solutions
Technical Support - Japanese speaker
Kuala Lumpur
FULL TIME
September 18, 2024
View Job DescriptionMindpec Solutions
Customer Service Representative -Healthcare - Russian Speaker
Kuala Lumpur
FULL TIME
September 13, 2024
View Job DescriptionMindpec Solutions
Customer Service Representative -Healthcare - Russian Speaker
Kuala Lumpur
FULL TIME
September 13, 2024
View Job DescriptionMindpec Solutions
【Max 11,000】Travel site - Customer support for Native Japanese
FULL TIME
September 6, 2024
View Job DescriptionMindpec Solutions
Digital Finance Cantonese ( Hong Kong )
Kuala Lumpur
FULL TIME
September 2, 2024
View Job DescriptionNew Job Alerts
CBRE
Financial Analyst - RTR (Fresh Graduate)
Kuala Lumpur
FULL TIME
September 20, 2024
View Job DescriptionCHOCOLICIOUS SDN BHD
OUTLET SUPERVISOR | BERYL'S CHOCOLATE, KL
Kuala Lumpur
FULL TIME
September 20, 2024
View Job DescriptionCanon Mailcom Malaysia Sdn Bhd
Operator Mesin
Shah Alam
FULL TIME
September 20, 2024
View Job Description
British American Tobacco
Product Executive
Kuala Lumpur
FULL TIME
September 20, 2024
View Job Description