Malaysia Job Openings

Humantech Services

Contact Centre Representative (Prudential Asia Service)

Kuala Lumpur

FULL TIME

September 6, 2024

Requirements
  • Diploma or Degree.
  • Minimum 1-3 years of working experience in an inbound contact centre in the recent most employment.
  • Excellent communication and writing skills in English and Bahasa Malaysia.
  • Do not have any credit issues with the banks/ financial institutions.
  • Able to work at Menara Prudential, Tun Razak Exchange, Kuala Lumpur
Responsibility
  • Answer inbound calls to support customers' inquiries in regard to Singapore's products & services.
  • No sales are required.
Benefits
  • EPF & Socso Contribution.
  • Annual Leave / Medical Leave / Hospitalization Leave / Birthday Leave / Festive Leave.
  • Training Provided.
  • Medical Benefits.
  • Mandarin Language Allowance: RM300 (For fluent Mandarin speakers ONLY)
  • OT Paid for extra hours of work required.
  • Performance KPI Incentive: Between 10% (during contract tenure ) and 20% (during permanent tenure) from the monthly basic - Paid on a quarterly basis.
Job Types: Full-time, Fresh graduate
Pay: RM3,000.00 - RM3,800.00 per month
Benefits:
  • Opportunities for promotion
  • Professional development
Schedule:
  • Rotational shift
Supplemental Pay:
  • Commission pay
  • Performance bonus
Experience:
  • Call Center: 1 year (Preferred)
Language:
  • English (Preferred)
  • Mandarin (Preferred)
  • Bahasa Melayu (Preferred)
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