Malaysia Job Openings

JOS (MALAYSIA) SDN BHD

On-Site Helpdesk Engineer

Putrajaya

FULL TIME

October 10, 2024

Job Responsibilities:
  • Hardware troubleshooting: Assisting users with issues related to computers, peripherals (e.g., printers, scanners), and network devices.
  • Software troubleshooting: Helping users resolve problems with operating systems, applications, and software installations.
  • Basic hardware and software installation: Assisting users with installing new hardware or software components.
  • Password resets: Resetting forgotten or locked passwords for user accounts.
  • Network connectivity issues: Troubleshooting problems with internet and network connections.
  • Email and calendar support: Resolving issues related to email accounts, calendars, and other collaboration tools.
  • Incident and problem management: Recording and tracking user incidents and problems, and escalating issues to higher-level support when necessary.
Job Requirements:
  • Degree/Diploma in Computer Science or IT related fields with 2 years of relevant working experience will be added advantage
  • Hands on experiences in supporting, installation, configuration and troubleshooting user computer usage issues such as Windows OS, MS Office, Email, Internet, antivirus, network connection etc.
  • Able to analyze, diagnose, solve technical problems, and manage service.
  • Strong written and verbal communication skills.
  • Good interpersonal skills, team player, highly motivated, well organized and result oriented.
  • Able to work under minimum supervision.
  • Candidate must be Malaysian citizen.
Job Types: Full-time, Contract
Contract length: 12 months
Pay: Up to RM4,500.00 per month
Benefits:
  • Health insurance
  • Professional development
Schedule:
  • Monday to Friday
Ability to commute/relocate:
  • Putrajaya (Putrajaya): Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
  • Are you Malaysian?
  • How much is your monthly expected salary?
  • How long is your notice period to your current employer?
Education:
  • Diploma/Advanced Diploma (Preferred)
Work Location: In person
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