BEAUTY ADVISOR
Reports to: Assistant Store Sales Manager, Store Sales Manager
Direct Reports: Non-Supervisory
Primary Purpose: The Beauty Advisor delivers an exceptional customer experience, drives store sales and maintains operational excellence. This role involves assisting customers with their beauty needs, promoting products, and ensuring a positive shopping environment aligned with company values.
Key Responsibilities:

• Deliver exceptional customer service: Provide knowledgeable and respectful assistance to customers, helping them find products that meet their beauty needs.
• Drive sales results: Actively engage customers and drive sales through effective selling techniques and product knowledge.
• Maintain brand consistency in visual merchandising: Ensure the store's visual presentation meets brand standards to enhance the customer experience.
• Develop and maintain product knowledge: Stay informed about new products, promotions, and company initiatives to assist customers effectively.
• Conduct live product demonstrations: Perform product demonstrations on clients, such as facial care, to showcase product benefits and drive sales.
• Support store operations: Assist with stocking, organizing, and maintaining the sales floor to ensure a clean and inviting shopping environment.
• Build customer loyalty: Create awareness of programs and promotions to encourage repeat business and build customer loyalty.
• Participate in loss prevention: Stay vigilant and proactive in preventing loss and ensuring the security of the store.
• Support a safe working environment: Adhere to safety protocols and contribute to maintaining a safe and secure workplace.
• Demonstrate company values: Uphold and promote the company's core values of Committed, Respectful, Demanding, Passionate, and Integrity.
• Engage in personal development and philanthropic initiatives: Participate in opportunities for personal growth and community involvement.

All retail employees at Yves Rocher USA are responsible for:

• Driving top-line store sales results and growing the business: Take passionate action to achieve and exceed sales goals.
• Creating customer awareness of programs and promotions: Build customer loyalty through respectful communication and service.
• Setting personal goals and tracking performance: Demonstrate commitment by setting and achieving individual and team goals.
• Preparing for each shift: Maintain awareness of all sales, promotions, and applicable POS procedures.
• Taking initiative to recover and replenish merchandise: Ensure merchandise availability aligns with the brand's demanding standards.
• Understanding and adhering to visual merchandising brand standards: Display integrity by consistently following brand standards.
• Assisting in housekeeping of the sales floor and communicating maintenance issues: Maintain a respectful and clean environment.
• Building personal capability in loss prevention: Stay committed to understanding and implementing loss prevention strategies.
• Supporting all activities related to providing a safe working environment: Show integrity in maintaining a safe and secure workplace.
• Understanding and demonstrating company values: Live and promote the company’s core values of Committed, Respectful, Demanding, Passionate, and Integrity.
• Leading and participating in personal development and philanthropic initiatives: Engage passionately in initiatives that promote personal growth and community involvement.

Success Measures (as applicable):

• Sales Goals and Comps
• Average Dollar Sales (ADS)
• Transactions Per Hour
• Loyalty
• Shrink

Qualifications:

• Previous experience in the beauty industry, such as retail sales in beauty and cosmetics, esthetician, or cosmetology is preferred.
• Ability to conduct live product demonstrations on clients, such as facial care, is required.
• Demonstrates excellent customer service skills.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Demonstrates strong product knowledge.
• Schedule flexibility to include nights, weekends, and holidays.

About Yves Rocher USA:
Yves Rocher USA is committed to providing natural and sustainable beauty products while fostering a culture of respect, integrity, passion, and demanding excellence. We offer a dynamic work environment with opportunities for personal and professional growth, competitive benefits, and a commitment to community involvement and philanthropy. Join us in our mission to make beauty accessible and sustainable for all.
Job Type: Part-time
Pay: $17.50 - $19.00 per hour
Expected hours: 20 – 30 per week
Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Schedule:

• Evenings as needed
• Holidays
• Nights as needed
• Weekends as needed

Experience:

• Product demos: 2 years (Preferred)
• Customer service: 2 years (Preferred)

Ability to Commute:

• Paramus, NJ 07652 (Required)

Work Location: In person